Senior Program Manager

Job Description Summary

We are seeking a highly skilled IT Program Manager to lead a high-priority critical infrastructure modernization program. In this role, you will oversee the accelerated 6-month deployment strategy, planning, and execution to replace legacy SONET multiplexers with Nokia SAR systems across dozens of utility sites. The ideal candidate will possess deep expertise in utility-grade telecom migrations, ensuring zero downtime for critical protection/control circuits while strictly adhering to public utility regulations and grid safety standards.

Role Overview

We are seeking a highly skilled IT Program Manager to lead a high-priority critical infrastructure modernization program. In this role, you will oversee the accelerated 6-month deployment strategy, planning, and execution to replace legacy SONET multiplexers with Nokia SAR systems across dozens of utility sites. The ideal candidate will possess deep expertise in utility-grade telecom migrations, ensuring zero downtime for critical protection/control circuits while strictly adhering to public utility regulations and grid safety standards.

Core Responsibilities

1. Fast-Track Program Governance

• Drive an aggressive 6-month program schedule, tracking daily site/circuit migration velocities and critical paths.

• Manage resource allocation across internal technicians, network engineers, and Project Managers.

• Identify, mitigate, and track risks, specifically focusing on supply chain logistics and tight maintenance window constraints.

2. Utility Infrastructure & Technical Oversight

• Manage the multi-phased lifecycle of decommissioning legacy SONET rings while maintaining active grid teleprotection circuits.

• Ensure migration designs seamlessly support time-sensitive utility traffic (e.g., SCADA, teleprotection, differential relaying) over IP/MPLS.

• Partner with engineering to validate Nokia SAR configurations for strict timing/synchronization requirements.

3. Regulatory & Regulatory Compliance

• Ensure all network changes, asset tracking, and deployment processes comply fully with NERC CIP standards and utility regulations.

Required Qualifications

• Experience: 8 years of IT/Telecom Program Management experience, with explicit experience managing projects within a Regulated Public Utility environment.

• Migration Expertise: Proven track record of leading fast-paced legacy-to-next-gen migrations (specifically SONET to IP/MPLS or Carrier Ethernet).

• Domain Knowledge: Solid understanding of utility-specific applications, including SCADA protocols, teleprotection, and substation communications.

• Technical Familiarity: Strong conceptual understanding of Nokia SAR hardware portfolios and Nokia NSP (Network Services Platform).

• Certifications: PMP (Project Management Professional) or PgMP certification required.

• Education: Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related technical field.

Preferred Core Competencies

• Deep familiarity with utility safety protocols and substation physical/cyber security regulations.

• Exceptional problem management skills to handle unexpected connectivity issues during tight, real-time utility maintenance windows.