What are the responsibilities and job description for the Regional Manager - IoT position at Astreya?
- Travel Requirement: 25%–50%
- Reports To: LMC Global Delivery and Service Manager
- Team: SDS Global Management Team
Role Summar
yThe IoT Regional Manager is accountable for the successful execution and oversight of Smart Building Solutions across a designated region. This role ensures alignment with IoT and sustainability objectives by managing technical operations, vendor performance, project delivery, and compliance. The Regional Manager is responsible for ensuring that all assigned tasks are completed effectively and in coordination with the SDS Global Team and Regional Technical Lead
.
Key Responsibiliti
- esOwn and manage the end-to-end implementation, enhancement, and lifecycle of IoT-based Smart Building Solutions within the regio
- n.Ensure all technical operations are supported by the Regional Technical Lead and meet standards for performance, security, and complianc
- e.Lead vendor and project management activities, including RFP development, Scope of Work creation, ROM estimation, and milestone trackin
- g.Oversee vendor performance, enforce SLAs, and manage escalations to ensure timely and compliant deliver
- y.Direct daily IoT operations, including telemetry monitoring, device health, and remote maintenance activitie
- s.Conduct and oversee site audits, service ticket reviews, and corrective action implementatio
- n.Ensure Azure IoT and related platform support is aligned with regional needs and global standard
- s.Maintain full accountability for compliance with Data Privacy and regional regulatory requirement
- s.Manage and maintain accurate documentation for all regional IoT systems, including SOPs, KB articles, and escalation protocol
- s.Oversee supplier onboarding and ensure documentation aligns with procurement and governance standard
- s.Serve as the primary regional point of contact for integrators and suppliers, managing feedback loops and driving continuous improvemen
- t.Coordinate with regional stakeholders and the SDS Global Team to ensure consistent solution delivery and alignmen
- t.Prepare and deliver monthly performance and escalation reports, and track service metrics and project KPI
- s.Lead contributions to global knowledge-sharing initiatives and documentation repositorie
s.
Qualificati
- onsBachelor’s degree in Engineering, IT, or a related field (advanced degree preferre
- d).5 years of experience in IoT, smart building systems, or technical operatio
- ns.Proven ability to manage vendors, projects, and compliance in a complex, multi-region environme
- nt.Familiarity with Azure IoT, telemetry systems, and data analytics platfor
- ms.Strong leadership, communication, and problem-solving skil
- ls.Demonstrated experience in managing technical documentation and knowledge bas
