Site Administrator

Department: AMG - Clinic Ops

Location: 3975 Jackson St. Suite 102, Riverside, CA 92503

Compensation: $80,000 - $95,000 / year

Description

Our Values:

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity and Excellence
• Be Innovative
• Work as One Team
  
  

What You'll Do

• Manage operational and financial performance of 4 sites in the San Gabriel Valley, including but not limited to daily operations, revenue cycle, provider schedules and productivity, claims, and budget
• Develop and lead a cross-functional team of medical assistants, patient concierges, medical records specialists, and others to deliver best-in-class care experiences for our patients and community, ensuring the team is achieving expected performance, and coaching/mentoring individuals as needed
• Monitor each site’s activities and outcomes against defined goals/KPIs, such as patient satisfaction, clinical and non-clinical staff satisfaction, clinic productivity, profitability, HCC performance, and STAR performance
• Identify root causes of operational deficiencies and help implement the best tools, processes, and trainings to correct deficiencies and control costs, carrying such learnings across all sites managed and throughout organization
• Build relationships within the community and support growth and marketing initiatives
• Monitor the impact to each site of actual and projected growth in membership, utilization, etc
• Collaborate with Medical Director and central leadership teams to improve provider satisfaction
• Address and resolve provider-related issues
• Report on progress, operational issues, and potential areas of future concern
• Exude professional demeanor at all times and enforce the same with site teams
• Ensure compliance with all applicable regulations and policies; respond appropriately and expeditiously to any emergencies or urgent issues as they arise
  
  

Qualifications

• 3 years of relevant healthcare experience, including at least 2 years of management experience in a managed care environment
• Demonstrated ability to adapt and effectively lead in a fast-paced environment, where change is common
• Skilled operator who takes data-driven, process-oriented approach towards continuous improvement of clinic operations
• Exceptional organizational skills and ability to manage multiple tasks with tight deadlines

You're a great fit for this role:

• Bachelor’s degree in Business Administration, Healthcare Administration, or a related field (4 additional years of experience may be substituted in lieu of degree)
• 4 years of healthcare management experience in a managed care environment
• Demonstrated ability to adapt and effectively lead in a fast-paced environment, change-driven environment
• Skilled operator who takes data-driven, process-oriented approach towards continuous improvement of clinic operations
• Exceptional organizational skills and ability to manage multiple tasks with tight deadlines
• Reliable transportation to travel between sites
  
  

Environmental Job Requirements and Working Conditions

• This position is based in office located at 3975 Jackson St. Suite 102, Riverside, CA 92503.
• Our total compensation target pay range for this role is between $80,000.00 - $95,000.00. This salary expectation represents our national target range for this role.

Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.

Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.