What are the responsibilities and job description for the HR Operations & Benefits Coordinator position at Astrana Health?
Department: Human Resources
Location: 1668 S. Garfield Ave. 2nd Floor, Alhambra, CA 91801
Compensation: $22.00 - $25.00 / hour
Astrana Health is seeking a highly organized and service-oriented HR Operations & Benefits Coordinator to support the day to day operations of the Human Resources function. This role provides operational support across the employee lifecycle while partnering closely with the Benefits Administrator to assist with the administration of employee benefits programs.
The HR Operations & Benefits Coordinator plays a key role in ensuring efficient HR operations, maintaining accurate employee records, and supporting benefits administration processes. This position will interact with employees and leaders across the organization and must be able to manage multiple priorities while maintaining a high level of accuracy and responsiveness.
This role supports Astrana’s integrated healthcare platform including corporate teams, clinic operations, IPA and MSO affiliated organizations, and hospital operations including Foothill Regional Medical Center (FRMC).
The ideal candidate is detail oriented, proactive, and capable of working independently while delivering excellent internal customer service to employees and leaders across the organization.
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
- Provide day-to-day operational and administrative support to the Human Resources team including documentation preparation, data entry, employee records maintenance, and responding to routine HR inquiries.
- Support employee onboarding processes including new hire documentation, background checks, onboarding coordination, and I-9 verification.
- Maintain accurate and up to date employee records within the HRIS system and ensure employee files are maintained in compliance with company policies and regulatory requirements.
- Assist with employee offboarding processes including separation documentation, HRIS updates, and coordination with payroll, benefits, and other internal departments.
- Respond to employee inquiries related to HR policies, procedures, and employee programs, escalating more complex matters to appropriate HR leadership when necessary.
- Assist with preparation of HR reports, tracking logs, and documentation to support HR operations and compliance requirements.
- Support HR initiatives and projects as assigned.
- Provide day-to-day support to the Benefits Administrator in the administration of employee benefit programs including medical, dental, vision, life insurance, disability, and voluntary benefits.
- Assist with employee benefits enrollment processes including new hire enrollments, qualifying life event changes, eligibility updates, and benefit terminations.
- Respond to routine employee inquiries regarding benefits eligibility, enrollment procedures, plan options, and vendor contacts.
- Maintain benefits related records and assist with documentation to ensure accuracy and compliance with company policies and applicable regulations.
- Support open enrollment planning and administration, including employee communications, enrollment tracking, and documentation support.
- Coordinate with benefits vendors and internal teams to ensure timely and accurate processing of benefit enrollments and changes.
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; a combination of relevant work experience and education equivalent to a BA/BS will be considered in lieu of a formal degree.
- Minimum of 3 years of experience in Human Resources, HR operations, or HR coordination, supporting employee lifecycle processes and HR administrative functions.
- Experience working with HR systems such as ADP Workforce Now or similar HRIS platforms.
- Experience supporting employee onboarding, HR records administration, and HR operational processes.
- Experience assisting with benefits administration processes including employee enrollment, eligibility updates, and employee benefits inquiries.
- Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.
- Strong communication and interpersonal skills with a customer service oriented approach when supporting employees and managers.
- Demonstrated ability to manage HR processes and administrative workflows with limited supervision while maintaining accuracy and responsiveness.
- 5 or more years of experience supporting HR operations, HR coordination, or HR generalist functions.
- Experience supporting benefits administration including open enrollment, life event changes, and vendor coordination.
- Experience working with healthcare organizations, physician groups, IPA or MSO environments, clinic operations, or hospital workforce operations.
- Familiarity with HR compliance practices and employee records management standards.
- This is a hybrid role with periodic onsite presence required across corporate offices; clinics; IPA sites; MSO administrative offices; and hospital operations including Foothill Regional Medical Center (FRMC). May include occasional meetings with third party vendors; benefits administrators; or operational leaders across the organization.
- The total compensation target pay range for this role is: $22 - $25 per hour. This salary range represents our national target range for this role.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Salary : $22 - $25