What are the responsibilities and job description for the Head of Supplier Operations position at Astra Service Partners?
Title
Head of Supplier Operations
Job Overview
Astra Service Partners is seeking a Head of Supplier Operations to lead supplier strategy and supplier-related operational initiatives across a portfolio of commercial HVAC businesses.
This role owns the supplier operating model and enterprise initiatives that drive cost reduction, margin improvement, and operational consistency across the network. The focus is on setting standards, driving adoption, and partnering with operating companies to scale programs that benefit from network leverage.
Success in this role requires strong commercial judgment, operational discipline, financial rigor, and systems thinking, with the ability to lead through influence and collaboration across a decentralized organization.
Key Responsibilities
Supplier Strategy and Commercial Management
Head of Supplier Operations
Job Overview
Astra Service Partners is seeking a Head of Supplier Operations to lead supplier strategy and supplier-related operational initiatives across a portfolio of commercial HVAC businesses.
This role owns the supplier operating model and enterprise initiatives that drive cost reduction, margin improvement, and operational consistency across the network. The focus is on setting standards, driving adoption, and partnering with operating companies to scale programs that benefit from network leverage.
Success in this role requires strong commercial judgment, operational discipline, financial rigor, and systems thinking, with the ability to lead through influence and collaboration across a decentralized organization.
Key Responsibilities
Supplier Strategy and Commercial Management
- Own senior-level relationships with key suppliers, OEMs, and distributors
- Lead negotiation of network-wide pricing structures, rebate programs, and commercial agreements
- Establish supplier standards and oversee performance reviews and scorecards
- Identify opportunities to leverage scale across the network to reduce cost and improve outcomes
- Define procurement and supplier standards to be adopted across operating companies
- Provide governance for purchasing workflows, item setup standards, inventory, warranty, and rebate processes
- Drive adoption of enterprise initiatives such as preferred supplier programs, spend consolidation, and system enablement
- Monitor compliance and adoption using KPIs and dashboards and partner with OpCo leadership to close gaps
- Partner with Finance and IT to evaluate, implement, and optimize systems supporting supplier operations and spend visibility
- Ensure tools and processes are scalable, practical, and aligned with field operations
- Drive continuous improvement through standardization and automation where it creates value
- Lead through influence across operating company leadership and functional partners
- Act as a strategic partner to operations leaders with a focus on margin improvement and cost discipline
- Build alignment and momentum across the network using a servant leadership mindset
- Strong commercial instincts with proven experience managing supplier relationships and negotiations
- Deep operational mindset with the ability to balance standardization and field realities
- Financially disciplined with a strong understanding of cost drivers, margins, and spend management
- Systems-oriented thinker focused on scalable solutions and sustainable adoption
- Highly data-driven with experience using KPIs and dashboards to drive accountability
- Comfortable operating cross-functionally with Operations, Finance, IT, and field leadership
- Confident leader who can influence without direct authority
- 8–15 years of experience in supplier management, procurement, operations, or related leadership roles
- Experience in multi-location, decentralized, or PE-backed services environments preferred
- Track record of leading enterprise initiatives that require broad adoption rather than direct execution