What are the responsibilities and job description for the Lending Assistant position at Astra Bank?
Lending Assistant
Astra Bank
At Astra Bank, we believe in building strong relationships—both with our customers and within our team. We’re looking for a detail-oriented and customer-focused Lending Assistant to support our lending team and help create a seamless experience from application to closing.
If you thrive in a fast-paced environment, enjoy working behind the scenes to keep things running smoothly, and take pride in accuracy and organization, this could be a great fit for you.
What You’ll Do
As a Lending Assistant, you’ll play a key role in supporting loan officers and ensuring efficient lending operations across the bank. Your work will directly impact the quality and timeliness of our lending process.
In this role, you will:
Astra Bank
At Astra Bank, we believe in building strong relationships—both with our customers and within our team. We’re looking for a detail-oriented and customer-focused Lending Assistant to support our lending team and help create a seamless experience from application to closing.
If you thrive in a fast-paced environment, enjoy working behind the scenes to keep things running smoothly, and take pride in accuracy and organization, this could be a great fit for you.
What You’ll Do
As a Lending Assistant, you’ll play a key role in supporting loan officers and ensuring efficient lending operations across the bank. Your work will directly impact the quality and timeliness of our lending process.
In this role, you will:
- Prepare, process, and maintain loan documentation and credit files
- Gather and organize client information to support consumer and real estate loan applications
- Coordinate appraisals, title work, insurance, and other required documentation
- Review loan files for accuracy, completeness, and compliance
- Assist with loan closings, including disbursements and documentation preparation
- Monitor documentation through tickler systems to ensure files remain current
- Support reporting and maintain electronic records in internal systems
- Provide assistance to loan officers, auditors, and examiners as needed
You’ll also provide occasional front-line support by:
- Answering incoming calls
- Assisting with basic transactions
- Accepting payments and supporting customer needs
What Makes You a Great Fit
We’re looking for someone who is:
We’re looking for someone who is:
- Highly organized with strong attention to detail
- A proactive team player who takes initiative
- Adaptable and able to manage multiple priorities
- A strong communicator with a customer-first mindset
- Reliable and committed to delivering high-quality work
What You Bring
- High school diploma or GED required (Associate degree or coursework preferred)
- Previous banking or loan processing experience preferred
- Strong computer, organizational, and communication skills
- Ability to work efficiently in a fast-paced environment
- Ability to stand for extended periods and lift 20–40 lbs
Why Astra Bank?
At Astra Bank, you’re more than just a number—you’re part of a team that values collaboration, service, and community. This role offers the opportunity to grow your knowledge of lending while making a meaningful impact on both customers and internal teams.
At Astra Bank, you’re more than just a number—you’re part of a team that values collaboration, service, and community. This role offers the opportunity to grow your knowledge of lending while making a meaningful impact on both customers and internal teams.
Astra Bank is an Equal Opportunity Employer. The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
At Astra Bank we are committed to creating a diverse and inclusive work environment. We believe in providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are dedicated to fostering an environment where everyone feels respected, valued, and empowered to contribute to our success.