What are the responsibilities and job description for the Retail Night Manager position at Astoria Pastry Shop?
This is a full-time, on-site Front of House Team Member role located in Detroit, MI. The role involves greeting and assisting customers, taking orders, handling transactions, and ensuring a delightful customer experience. Responsibilities also include maintaining a clean and organized front-of-house area, responding to customer inquiries, and presenting baked goods in an appealing manner. Team members are expected to provide excellent service and contribute to a positive and friendly environment. We are seeking a reliable, organized, and hands-on Night Manager to oversee evening operations at our pastry shop. This role is responsible for ensuring a smooth closing shift, maintaining exceptional customer service, managing staff, overseeing product quality and inventory, and preparing the shop for the following day's operations.
Qualifications
- Previous retail, bakery, café, or food service experience preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability, including mornings, nights, and holidays
- 20 an hour