Senior Operations Coordinator

Job Title: Senior Site Operations Coordinator

Job Description

We are seeking a highly efficient Senior Operations Coordinator who can effectively execute all tasks associated with the Operations Coordinator role. This position involves managing, assigning, and processing work order requests across business units, overseeing daily mail processes, and ensuring the mailroom is organized and well-stocked. The role also includes coordinating office supply orders, monitoring and distributing messages, and preparing workspaces for new hires, terminations, and internal desk moves. Additionally, the coordinator will maintain welcome booklets and office floor maps, coordinate building safety and evacuation planning, process business card requests, and manage scanning projects.

Responsibilities

• Manage and process work order requests from business units companywide.
• Oversee daily mail processes and ensure the mailroom is organized and well-stocked with supplies.
• Ensure the postage meter has adequate funds and supplies.
• Look for ways to reduce incoming mail volume.
• Process online office supply orders as needed.
• Monitor and distribute messages received to the Cleveland general voicemail.
• Prepare workspaces for new hires, terminations, and internal desk moves.
• Maintain and manage the Welcome booklet and ensure details are current.
• Update and maintain office floor maps for all locations.
• Coordinate building safety and evacuation planning with Loss Control staff.
• Train staff to ensure safety compliance measures are met.
• Process business card requests for new employees, promotions, or departmental changes.
• Coordinate scanning projects and ensure proper document archiving and destruction.
• Perform high volume printing, photocopying, binding, collating, and laminating as assigned.
• Support branch locations for various services as needed.
• Assist the Facilities Manager with the physical relocation of operations to new locations.
• Handle and disseminate confidential and highly sensitive business and personal information with discretion.
  
  

Essential Skills

• Customer service skills
• Receptionist duties
• Scheduling appointments
• Data entry
• Customer support
• Strong multi-tasking skills
• Ability to prioritize and manage time-sensitive deadlines
• Good written, verbal, and interpersonal communication skills
• Highly organized with close attention to detail and accuracy
  
  

Additional Skills & Qualifications

• Associate degree in Business from a two-year college or technical school
• One to three years of related experience or equivalent combination of education and experience
• Ability to work independently and as a team player
• Highly cooperative and patient, especially under stress
• Pleasant and engaging personality
• Ability to lift up to 10 pounds frequently, 25 pounds occasionally, and 50 pounds as needed
  
  

Work Environment

The work environment involves handling various tasks in an office setting, with a focus on customer service and support functions. The position requires occasional lifting of office supplies and equipment. The role demands a professional demeanor and the ability to work independently, as well as part of a team, in a collaborative environment.

Job Type & Location

This is a Contract to Hire position based out of Cleveland, OH.

Pay And Benefits

The pay range for this position is $25.00 - $30.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Cleveland,OH.

Application Deadline

This position is anticipated to close on Apr 21, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.