What are the responsibilities and job description for the Order Entry Clerk position at Aston Carter?
Job Title: Order Entry Clerk
Job Description
The Order Management & Customer Support Specialist is responsible for accurately processing customer orders, supporting sales representatives, managing inventory allocation, and ensuring compliance with company procedures related to account setup and product quality reporting.
Responsibilities
This position is fully in-office, operating Monday through Friday during regular business hours. The role involves monotonous data entry work, ideal for individuals who enjoy such tasks. The company is committed to making a difference for animals.
Job Type & Location
This is a Contract position based out of Bridgeton, MO.
Pay And Benefits
The pay range for this position is $22.00 - $23.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully onsite position in Bridgeton,MO.
Application Deadline
This position is anticipated to close on Jun 12, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description
The Order Management & Customer Support Specialist is responsible for accurately processing customer orders, supporting sales representatives, managing inventory allocation, and ensuring compliance with company procedures related to account setup and product quality reporting.
Responsibilities
- Enter customer orders received via email from sales representatives with a high level of accuracy.
- Review and validate order details to ensure completeness and compliance with company guidelines.
- Communicate order status to sales representatives, including confirmations, rejections, and required follow-up actions.
- Release approved orders to warehouse teams for fulfillment.
- Allocate available inventory to customer orders based on company guidelines.
- Coordinate with warehouse teams to ensure timely order processing and fulfillment.
- Review and validate new account setup documentation.
- Verify veterinary licenses to ensure compliance with regulatory requirements.
- Maintain accurate and up-to-date customer account records.
- Monitor sample warehouse inventory levels and process transactions in a timely manner.
- Request replenishment of inventory as needed to maintain appropriate stock levels.
- Ensure all inventory activities align with company procedures and controls.
- Follow established company procedures for handling product defects or customer complaints.
- Escalate and report issues immediately in accordance with compliance and reporting standards.
- Order entry and data entry experience.
- Strong customer service skills.
- History of performing repetitive work with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to coordinate a high level of activity under various conditions with a high degree of accuracy.
- Above average skills in Microsoft Office Excel and/or Google Suite.
- Familiarity with spreadsheets and basic math skills.
- Demonstrated ability to perform duties requiring judgment when communicating with sales representatives and coworkers.
This position is fully in-office, operating Monday through Friday during regular business hours. The role involves monotonous data entry work, ideal for individuals who enjoy such tasks. The company is committed to making a difference for animals.
Job Type & Location
This is a Contract position based out of Bridgeton, MO.
Pay And Benefits
The pay range for this position is $22.00 - $23.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Bridgeton,MO.
Application Deadline
This position is anticipated to close on Jun 12, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Salary : $22 - $23