Office Administrator

Hiring for an Office Administrator in North Haven!

For immediate consideration, please email your resume and interview availability to "sanmalik@actalentservices.com" ASAP today or tomorrow. I am conducting interviews this week and looking to hire immediately.

Office Administrator (Customer Support Focus)

Schedule: Monday–Friday | First Shift

Reports to: Customer Service Manager

Position Overview

We are seeking a detail‑oriented Office Administrator to support customer service operations and internal teams. This role serves as a key point of contact for customers, ensuring inquiries are handled efficiently while maintaining accurate sales and administrative records.

Key Responsibilities

• Serve as the primary contact for customers via phone, email, fax, and written correspondence
• Handle order entry, pricing inquiries, product availability, scheduling, delivery timelines, packaging, and shipping questions
• Process warranty claims and communicate current promotions and specials
• Maintain accurate sales documentation including invoices, credit information, and shipping records
• Coordinate with inventory control, production, and shipping teams to confirm delivery dates and track delayed or missing shipments
• Liaise with outside sales representatives and managers on behalf of customers
• Partner with the accounting team on receivables, collections, retailer chargebacks, and RGA processes related to customer complaints
• Utilize ERP systems and Microsoft Office tools (Excel and Word) to manage administrative tasks
• Maintain an organized, clean, and safe work environment
• Perform additional administrative or customer service duties as assigned
  
  

Required Skills & Qualifications

• Strong customer service and communication skills
• Experience working with ERP systems
• High attention to detail and strong organizational abilities
• Proficiency in data entry and general office administration
• Comfortable working in a fast‑paced office environment
  
  

Preferred Qualifications

• High School Diploma or GED
• Experience with AS400 (preferred)
• Familiarity with EDI programs
• Strong written communication and problem‑solving skills
• Adaptability, dependability, and consistent attendance
• Initiative and willingness to take on additional responsibilities
  
  

How to Apply

Interested candidates should apply directly through the recruiter managing this search. Qualified applicants will be contacted promptly to discuss next steps.

📩 To apply, submit your resume via email at the top of this posting.

Job Type & Location

This is a Contract to Hire position based out of North Haven, CT.

Pay And Benefits

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Haven,CT. Application Deadline This position is anticipated to close on Apr 9, 2026.
  
  

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.