Logistics Account Specialist (Tempe, AZ)

Job Description

• Provide shipper support to vendors and sellers
• They make sure they get the service that is due to them, customer support from the standpoint of operations to solve problems.
• If there is a missed pickup, their job is to research and ultimately resolve to ensure the freight is picked up.
• There is a report that comes out every morning which lists the missed pickups, the report will have some data points but there will be gaps that need to be problem solved using various tools, resources, data analysis and stakeholder communication to ultimately resolve the issue.
• Will work through 50 vendors to start and expected to work through 175 8 weeks into the role.
• Majority of communication will be in written form and less phone.
  
  

Top Skills Details

• Vendor relations or Account Management (within
  
  

transportation/logistics)

• Proficient in Excel and Microsoft Office and
  
  

PC skills

• Able to analyze and interpret data
• Bachelors, preferred not necessary
  
  

Additional Skills & Qualifications

• Looking for people who like to solve riddles, the SOP that they have for this team provides guidelines, but they need people to jump in and own their space.
• Problem solving/critical thinking experience - Assigned vendors, they will have a lot of free reign to make decisions that are outside the box to drive the resolution.
• Need someone who can go beyond following instructions, must use critical thinking skills to find info that is not in reports.
• Must show good work history and tenure in previous roles. If they have advanced in their previous roles that is a big plus.
• Think outside the box, may not have all the answers, take the lead and connect the dots.
• Excel - copying and filtering data.
• Excellent written communication skills
  
  

Job Type & Location

This is a Contract to Hire position based out of Tempe, AZ.

Pay And Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Feb 17, 2026.
  
  

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.