Loan Support Representative II

Are you someone who enjoys supporting loan teams behind the scenes to ensure every detail is handled correctly and on time?

Our organization is a relationship‑focused financial institution committed to serving individuals, businesses, and communities through trusted banking solutions. With an emphasis on integrity, accuracy, and personalized service, we support both consumer and commercial clients by delivering dependable lending experiences. You’ll join a close‑knit, collaborative team that values accountability, compliance, and operational excellence.

Job Description

The Loan Support Representative II provides administrative and operational support throughout the loan lifecycle, ensuring accurate documentation, timely processing, and compliance with internal policies and regulatory requirements. This role works closely with Loan Officers, Branch staff, and centralized operations to support consumer and commercial lending activity from origination through closing and post‑funding.

Responsibilities

• Prepare, review, and maintain loan documentation for new loans, renewals, and modifications.
• Input and update loan data within the core banking and loan origination systems.
• Coordinate with Loan Officers to obtain required documentation from clients.
• Ensure loan files are complete, accurate, and compliant with internal policies and regulatory standards.
• Assist with loan closings, including document preparation and post-closing file review.
• Track loan status and follow up on outstanding items to meet funding and closing timelines.
• Respond to internal and external inquiries related to loan documentation and processing.
• Support audits and examinations by providing requested loan documentation.
• Maintain organized and up-to-date loan files, both electronic and physical.
• Provide general administrative support to the lending and operations teams as needed.
  
  

Essential Skills

• High school diploma or equivalent.
• 1–2 years of experience in banking, loan operations, or financial services.
• Basic understanding of loan products and lending processes.
• Attention to detail and accuracy.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Strong written and verbal communication skills.
• Customer-service mindset with a professional and collaborative approach.
  
  

Additional Skills & Qualifications

• Experience supporting consumer or commercial lending teams.
• Familiarity with core banking or loan origination systems.
• Knowledge of banking regulations and documentation requirements.
• Prior experience working in a community bank environment.
• 3-5 years in processing commercial loans end-to-end.
• Experience with LaserPro for document preparation.
• Familiarity with nCino or similar cloud-based loan platforms.
• Exposure to high-volume administrative execution, including data entry, scanning, and filing.
• Compliance-minded with strong organizational, time management, and follow-through skills.
  
  

Work Environment

This is an on-site role based in a branch or operations office, with regular interaction with Loan Officers, Branch staff, and Operations teams. The position operates during standard business hours, with occasional flexibility based on loan volume. The team is smaller, consisting of seven members, fostering a collaborative and supportive environment.

Job Type & Location

This is a Contract to Hire position based out of Reno, NV.

Pay And Benefits

The pay range for this position is $26.00 - $28.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Reno,NV.

Application Deadline

This position is anticipated to close on Apr 17, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.