What are the responsibilities and job description for the Lead Patient Access Rep Emergency Dept position at Aston Carter?
Description:
- Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed.
- Assists in preparation for both short and long range planning recommendations for all Registration Process areas including Admitting, Centralized Scheduling, Emergency Department and any on or offsite clinics.
- Maintains positive customer service at all times, assisting staff in resolving issues.
- Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines.
- Responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports also can perform special projects and reporting when assigned.
- Perform all Patient Access functions as needed.
- Acts as part of the management team to ensure that the group is meeting all operational goals.
Skills:
healthcare claim, claims processing, supervisory skills, scheduling appointments, Third party billing, Patient access, Insurance verification, Prior authorization, Insurance companies, Health insurance, Medical terminology, Health care, Medical, Quality control, Epic, Patient registration, Audit, Insurance
Top Skills Details:
healthcare claim,claims processing,supervisory skills,scheduling appointments
Additional Skills & Qualifications:
High School Diploma or equivalent.
• College degree preferred not required
• 1 plus years experience in Patient Access preferred
• 1 plus years in supervisory or lead role preferred
Experience Level:
Intermediate - Expert Level
About Aston Carter:
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At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
