What are the responsibilities and job description for the Detroit/Holland, MI -Travel Enrollment Agent position at Aston Carter?
Join a leader in identity technologies and security in this exciting customer service based role! As an Enrollment
Agent, you'll interact face-to-face with customers and provide an important service to individuals traveling
If you have strong people and customer service skills, this is the role for you You'll be a great fit if you're approachable, a good
listener, and empathetic to your customers, with excellent verbal communication skills!
Job Responsibilities: Enrollment agents will work within a storefront location
near Oak Hill, helping to enroll interested customers/frequent travelers in the
TSA PreCheck security program
- Provide superior customer service to internal and external customers
- Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software
- Verify customer identity and scan required documents into database system
- Successfully complete required biometric and data capture processes and paperwork on each customer
Hours and Schedule:
Mobile ( Schedule: Mon - Fri: 7-4, 8-5
Location:
Mobile, you will travel between 2 locations must be able to drive (part time travel from Holland)
Address: Detroit Metro Airport (DTW) and Holland Airport (60 Geurink Blvd, Holland, MI 49423)
This is a great career opportunity, and no experience with enrollment or the equipment mentioned above is required. -
candidates with retail or restaurant experience, looking to expand upon their customer service skills, are encouraged to apply!
Additional Skills & Qualifications:
- Ability to learn and adapt quickly to new technologies/operating procedures, as well as new service offerings and evolving work environments
- Ability to work in a fast paced, customer-facing environment while maintaining professionalism at all times
- Ability to maintain a high level of productivity under minimal supervision
- Highly motivated to assist customers
- Strong written communication skills, including ability to read and interpret emails, and provide logical written responses in a timely manner
- Comfortable with performing basic administrative tasks
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $17
