Dealer Analyst

Job Title: Fleet/Dealer Analyst

Job Description

The Dealer Rental Program Coordinator is responsible for managing day-to-day activities to support the Dealer Daily Rental Manager and internal personnel. This role involves utilizing various systems, databases, and online tools to address inquiries and investigate concerns. As the primary point of contact for the dealer network, the coordinator provides support and guidance on all aspects of the dealer rental program, ensuring a smooth and consistent experience across the dealer body.

Responsibilities

• Review and process exception requests using the Dealer Rental Exception (DRE) system.
• Submit email requests to the DDR Manager or other Rental Team Managers as needed.
• Generate reports to assist the rental management team and additional personnel, including the Lincoln Units in Operation Report (Quarterly), Enrollment Reports (As Needed), and VIN List updates (Weekly).
• Update program details and supporting documentation on the FRAC/LRAC/DDR web page based on program, model year, and vehicle line eligibility changes.
• Submit and test incentive changes.
• Collaborate with the Ford Pro Contact Center of Excellence (CCoE) to address rental-related inquiries and concerns.
• Conduct in-service audits for program adherence, review details with Dealer Rental Management, and forward approved findings to the General Auditors Office for processing.
• Maintain procedure documentation associated with the business and role.
  
  

Essential Skills

• Strong proficiency in Microsoft Excel.
• Excellent communication skills to support customers.
• High level of accuracy with attention to detail.
• Experience in data analysis and administrative skills.
• Proficiency in Microsoft Office and project coordination.
• Bachelor's degree
  
  

Job Type & Location

This is a Contract position based out of Detroit, MI.

Pay And Benefits

The pay range for this position is $37.94 - $37.94/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Detroit,MI.

Application Deadline

This position is anticipated to close on Apr 27, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.