Customer Success Specialist

Hiring a Customer Success Specialist for a large tech company in Nashville, TN -- HYBRID Schedule! 3 days work from home and 2 days on site!

Job Description

As an Inbound Sales Representative, you will play a pivotal role in converting leads and onboarding partners. You will engage in consultative sales calls to understand partner needs, present the program's value, and ensure a seamless transition into the system.

Responsibilities

• Respond to and qualify inbound leads from prospective partners.
• Conduct consultative sales calls to understand partner needs and present the value of the program.
• Guide partners through the onboarding process, ensuring a smooth transition.
• Maintain accurate records of interactions and progress in CRM systems.
• Meet or exceed monthly KPIs, including call volume, conversion rates, and partner activation goals.
• Provide feedback to leadership on lead quality, market trends, and customer insights.
  
  

Essential Skills

• 2 years of inside sales or business development experience, preferably in logistics, retail, or tech.
• Strong communication and interpersonal skills with a customer-first mindset.
• Comfortable making high volumes of calls and managing multiple leads simultaneously.
• Self-starter with the ability to work independently and as part of a team.
• Experience with CRM tools (e.g., Salesforce) and sales enablement platforms.
  
  

Additional Skills & Qualifications

• Bachelor’s degree preferred but not required.
• Salesforce experience preferred.
  
  

Work Environment

This is a hybrid role with working hours from Monday to Friday, 9 am to 5 pm, requiring two days a week in the office. The position offers a long-term contract with eligibility for two weeks of paid time off after a successful six-month performance review

Job Type & Location

This is a Contract position based out of Nashville, TN.

Pay And Benefits

The pay range for this position is $26.50 - $26.50/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Nashville,TN.

Application Deadline

This position is anticipated to close on Apr 21, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.