Claims Administrative Support Specialist

Job Title: Administrative Support SpecialistJob Description

We are seeking a dedicated Administrative Support Specialist who excels in customer service and can efficiently handle administrative tasks. This role involves interacting face-to-face with customers who have experienced significant losses, providing empathetic and sincere support while managing essential paperwork and office duties.

Responsibilities

• Process total loss paperwork, including titles.
• Distribute payment checks to customers.
• Order and organize police reports.
• Mail letters to customers.
• Manage FedEx shipments, including sending and receiving packages.
• Scan and file total loss paperwork electronically.
• Maintain office supplies and needs, including ordering coffee and other essentials.
  
  

Essential Skills

• Proficiency in customer service, particularly face-to-face interactions.
• Strong interpersonal communication skills, with empathy and sincerity.
• Ability to multitask effectively.
• Organizational skills to manage multiple responsibilities efficiently.
• Proficiency in Microsoft Office, including Outlook, Teams, and Word.
• Capability to adapt quickly to new processes and programs.
  
  

Additional Skills & Qualifications

• Experience in administrative support.
• Familiarity with data entry tasks.
• Knowledge of Microsoft Excel.
  
  

Work Environment

This position operates within a 100% office-based environment, requiring direct interaction with customers. The role involves using standard office technology and software. The work environment encourages professionalism and empathy, with a focus on supporting individuals who have experienced significant personal losses.

Job Type & Location

This is a Contract to Hire position based out of Shreveport, LA.

Pay And Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Shreveport,LA. Application Deadline This position is anticipated to close on Dec 25, 2025.
  
  

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.