What are the responsibilities and job description for the Bilingual Customer Service Representative position at Aston Carter?
Description
The Bilingual Customer Service Associate is responsible for tasks such as order entry, answering customer inquiries, managing orders, invoicing, and confirming product availability. This role collaborates closely with the Supply Chain, Warehouse, Finance, and Account Management teams to ensure smooth operations.
Skills
order entry, bilingual, Customer service, Data entry, Purchase order, Order processing
Top Skills Details
order entry,bilingual,Customer service
Additional Skills & Qualifications
Ability to effectively manage multiple projects and priorities Strong communication and interpersonal skills Excellent problem-solving capabilities and attention to detail Strong organizational and time management skills Self-motivated and capable of working independently, as well as collaborating within a team Proficient in customer service software and order management systems (e.g., ERP systems, CRM platforms) Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams
Experience Level
Intermediate Level
Job Type & Location
This is a Permanent position based out of Dallas, NC.
Pay And Benefits
The pay range for this position is $50000.00 - $60000.00/yr.
This is a fully onsite position in Dallas,NC.
Application Deadline
This position is anticipated to close on Apr 17, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
The Bilingual Customer Service Associate is responsible for tasks such as order entry, answering customer inquiries, managing orders, invoicing, and confirming product availability. This role collaborates closely with the Supply Chain, Warehouse, Finance, and Account Management teams to ensure smooth operations.
Skills
order entry, bilingual, Customer service, Data entry, Purchase order, Order processing
Top Skills Details
order entry,bilingual,Customer service
Additional Skills & Qualifications
Ability to effectively manage multiple projects and priorities Strong communication and interpersonal skills Excellent problem-solving capabilities and attention to detail Strong organizational and time management skills Self-motivated and capable of working independently, as well as collaborating within a team Proficient in customer service software and order management systems (e.g., ERP systems, CRM platforms) Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams
Experience Level
Intermediate Level
Job Type & Location
This is a Permanent position based out of Dallas, NC.
Pay And Benefits
The pay range for this position is $50000.00 - $60000.00/yr.
- Potential Sign-On or Relocation Bonus Details to be discussed upon offer.
- Comprehensive Benefits Package Available upon your start date, including: Medical, Dental, Vision, and Life Insurance Dental and vision fully covered for employees and their families Three medical plans through UnitedHealthcare, with extremely low premiums Top-tier family plan: just $275/month Employee-only: as low as $0/month HSA plan includes up to $1,500 annual company contribution
- Life & AD&D Insurance – Company paid up to $50,000
- 401(k) Plan – Eligible the 1st of the month after 30 days of employment 100% match on contributions up to 5%
- Annual profit-sharing contribution of 8% of prior year salary Fully vested after five years
- Paid Time Off 20 vacation days (160 hours) 10 sick days (80 hours) 12 paid holidays
- Annual Performance Bonus Based on company profitability and achievement of personal goals
- $500 Annual Gym Reimbursement
This is a fully onsite position in Dallas,NC.
Application Deadline
This position is anticipated to close on Apr 17, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $50,000 - $60,000