What are the responsibilities and job description for the Banking Call Center Rep - Permanent position at Aston Carter?
Currently hiring for experienced CSRs supporting a credit union's corporate office!
Ready to support one of the premier credit unions who partner with the world's largest tech companies? Join a team of energetic and motivated individuals who all strive for excellent customer service.
Job Duties:
- Handle incoming calls from members with inquiries regarding their accounts
- Maintain knowledge of the credit union's products and services
- Assist members in identifying accurate needs for particular products and services
- Upsell or cross-sell on various products including vehicle loans and new credit cards
Pay: starting at $20.80/HR (depending on experience) (eligible for quarterly bonus incentives after training)
Location: Rocklin, CA (on-site position)
Hours of Operation: Must be open to schedules between Monday-Friday 6am-6:30am
What will make you stand out?
- 1-2 years of energetic customer service experience within hospitality industry
- Upselling and cross-selling experience needed
- You have a passion for customer service
- You enjoy working in a fast-paced environment!
- Aptitude for learning multiple computer systems
- You have a go-getter mentality
- Willing to submit to credit check per Credit Union's guidelines
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $43,264 - $46,256
