What are the responsibilities and job description for the 2nd Shift Customer Service Rep position at Aston Carter?
Aston Carter is Hiring Customer Service Representatives!!
Job title: Customer Service Representative
6-Month Contract -to-Hire
Description:
Handling inbound calls, avg 60-100/day with a 5 min call avg
Provide quotes for new services through series of asked questions prompted by software
Assisting customers looking do basic home improvements (new ceiling fan, faucet/showerhead, gas line for an outside grill)
Assisting customers to resolve issues with a utility such as cold air coming out of a vent, water leaks, no heat, AC unit not working, any electrical issues, no hot water, etc.
Pay:16.00/hr
Schedule:
Evenings Saturday ; opportunity for OT
10am-7pm
11am-8pm
12pm-9pm
1pm-10pm
Additional Skills & Qualifications:
•Strong customer service skills to effectively relate daily with customers
•Strong ability to book appointments for customers over the phone
•Strong self-confidence to improve meeting sales goals
•Effective communication skills to be able to retain and pass product and service information to customers, and develop strong relationships with customers from different backgrounds; develop behaviors and expectations.
•Strong ability to work under pressure and perform multiple tasks effectively without being overwhelmed
•Detail-oriented and self-motivated individual
Experience Level:
Entry Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $16
