What are the responsibilities and job description for the Salesforce Business Analyst(Only w2) position at Astir IT Solutions, Inc.?
Job Description: Salesforce Business Analyst(Only w2)
Location: King of Prussia, PA (Onsite) Locals of only KOP are preferred
Preferred Candidates: US Citizens
Key Responsibilities
- Work closely with business units to gather, analyze, and document business requirements for Salesforce enhancements and new features.
- Translate business needs into functional specifications, process flows, user stories, and acceptance criteria.
- Collaborate with Salesforce administrators, developers, and QA teams to ensure successful solution design and delivery.
- Conduct gap analysis and propose scalable, efficient Salesforce solutions aligned with Clean Earth’s operational workflows.
- Support system configurations, data integrity initiatives, and workflow optimization across Sales Cloud, Service Cloud, and related modules.
- Facilitate cross-functional workshops, requirement discovery sessions, and UAT planning.
- Perform system testing, user acceptance testing, and post-deployment validation.
- Develop training materials, user guides, and help business users adopt new Salesforce capabilities.
- Work on data migration, reporting, dashboards, and automation improvements.
- Ensure compliance with Salesforce platform governance, security policies, and data quality standards.
- Partner with leadership teams to define roadmap initiatives and continuous improvement opportunities.
Required Skills & Experience
- 10 years of experience as a Salesforce Business Analyst or Functional Consultant.
- Strong knowledge of Sales Cloud, Service Cloud, workflows, validation rules, Lightning components, and automation tools.
- Proficient in creating user stories, BRDs, FRDs, process maps (BPMN), and UAT scripts.
- Experience working with cross-functional business units (Sales, Operations, Customer Service, Field Teams).
- Solid understanding of data management, reporting, and Salesforce analytics.
- Hands-on experience with Agile/Scrum methodology.
- Strong communication and stakeholder management skills.
- Ability to manage multiple priorities and deliver high-quality work under timelines.
If I missed your call ! Please drop me a mail.
Thank you,
Harish
Talent Acquisition
Astir IT Solutions, Inc - An E-Verified Company
Email:harishj@astirit.com
Direct : 7326946000*788
50 Cragwood Rd. Suite # 219, South Plainfield, NJ 07080
www.astirit.com