What are the responsibilities and job description for the Sales and Billing Coordinator position at Astin Strawberry Exchange?
Company Description Astin Strawberry Exchange is a produce marketer and shipper based in Plant City, FL, specializing in locally grown strawberries and other fresh products. The company distributes its produce throughout the United States and Canada, focusing on quality, freshness, and reliable delivery. Team members work closely with growers, logistics partners, and customers to ensure products reach markets efficiently and in top condition. Astin Strawberry Exchange values teamwork, attention to detail, and strong customer relationships to support its expanding footprint in the North American produce industry.
Role Description The Sales and Billing Coordinator is a full-time, on-site role based in Plant City, FL. This position supports the sales team by entering and tracking orders, preparing invoices, and ensuring accurate billing for shipments across the U.S. and Canada. Daily responsibilities include maintaining customer accounts, reconciling pricing and quantities, handling billing inquiries, and coordinating with shipping and operations staff to confirm order details. The role also involves updating internal systems, generating basic sales and billing reports, and communicating with customers regarding order status and documentation. The coordinator works closely with sales, finance, and logistics to ensure timely, accurate information flow and a high level of customer service.
Qualifications
- Ability to manage sales orders and billing processes, including data entry, invoice preparation, and account updates.
- Strong organizational and time management skills to handle multiple orders, deadlines, and customer requests.
- Proficiency with office software (e.g., spreadsheets, word processing, email) and comfort learning industry-specific systems.
- Solid communication skills for working with internal teams and external customers in a professional, service-oriented manner.
- Attention to detail and accuracy in handling pricing, quantities, documentation, and record-keeping.
- Basic understanding of accounting or billing principles; experience in sales support, logistics, or produce/agriculture is a plus.
- Ability to work on-site in Plant City, FL, in a fast-paced, team-based environment.
- High school diploma or equivalent required; additional coursework or experience in business, accounting, or related fields is beneficial.