What are the responsibilities and job description for the Front Desk Receptionist position at Asthma & Allergy Affiliates?
Seeking Front Desk Receptionist for a busy Multi-Physician Specialty Practice to work in our Danvers, MA locations. Medical Office experience required. Monday thru Friday schedule, 8:30 to 5. Reliability is extremely important. Must be very detailed and customer service oriented. Bilingual in Spanish and English helpful.
What You'll Do
- Greet patients with a caring and professional demeanor and check them in for appointments, confirming all demographic information.
- Answer incoming calls, provide information, and route messages using proper telephone etiquette.
- Schedule, confirm, and adjust appointments to optimize the provider’s schedule.
- Verify insurance information and referrals, collect co-pays, and process payments.
- Utilize our Epic EMR system efficiently and accurately .
- Coordinate with medical staff to ensure timely patient flow and ensure patient needs are met.
- Assist with administrative tasks such as scanning and managing forms.
What You'll Bring
- Previous experience in a medical office utilizing Epic scheduling.
- Strong communication skills in English and Spanish—both in person and over the phone.
- Basic knowledge of health insurance
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A warm, empathetic personality and a genuine desire to help others.
- Reliability, punctuality, and a team-oriented mindset.
Why You'll Love It Here
- A supportive, close-knit team that values collaboration and respect.
- Competitive pay and comprehensive benefits package.
- Paid time off and holidays.
- The satisfaction of knowing your work directly improves patients’ experiences and care.
Pay: $24.00 per hour
Expected hours: 36.0 – 38.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Epic EMR: 1 year (Required)
Work Location: In person
Salary : $24