RN ED - Ready Care Manager

The primary function of this position is to coordinate the activities of the Emergency Department (ED) and ReadyCare to ensure effective delivery of services. Accepts patient safety, quality of care, and service as key areas of focus in job performance.

Essential Duties:

• Supports the mission of Astera Health through personal conduct and behaviors that contribute ideas and suggestions, is helpful and friendly, demonstrates regular attendance and punctuality, and adheres to organizational policies and rules.

• Be a role model of Astera Health culture and core values.

• Assists in development, monitors, and analyzes budget and financial information and utilizes all resources in an effective and economical manner.

• Responsibility for establishing employee engagement through “Rounding”” on a quarterly basis.

• Responsibility for establishing employee engagement through “Rounding for Outcomes” and developing and sharing “Stop Light Reports” on a quarterly basis.

• Provides leadership for nursing standards based on evidence-based practice and best practices in setting clinical practice goals and performance.

• Consistently guides and directs Nursing Supervisors and other nursing staff regarding safe, effective patient care, problem-solving and decision making according to patient needs and staff capabilities. Works across departments to ensure continuity of patient care.

• Maintains up-to-date knowledge of new procedures, products and equipment used in nursing care, and emergency and ready care settings.

• Acts as resource and provides clinical expertise for back-up as needed for staffing and in emergency situations (may include a regular scheduled clinical shifts).

• Determines planning, education and evaluation of strategic program changes/equipment, documentation, staffing systems, etc. that affect acute care nursing.

• Implements agreed on staffing patterns and policies. Determines staffing based on historical data, anticipated patient census, acuity trends and care delivery model.

• Pursues established productivity goals and monitor’s progress.

• Provides department leadership and acts as a role model for professional nursing and safe practice. Assists Director of Nursing Services and Scheduling Assistant to maintain adequate staffing.

• Provides leadership to coordinate the nursing services to people of all ages for the Emergency/ Ready Care Department. Develops and revises policies and procedures to meet patient care needs and regulatory rules and standards. Maintains policies, procedures, and performance improvement monitoring and staff competencies to maintain Level IV Trauma Certification and Acute Stroke Ready Hospital requirements. Assists with program development of new services. Reviews policies annually, makes revisions as necessary to maintain updated policies.

• Plans, monitors, and communicates the educational needs for nursing staff. Assists with planning, teaching, and evaluating in-service programs in collaboration with education staff. Assists in maintaining educational records and competencies. Teaches and orients ED/Ready Care nurses and personnel. Acts as a resource and clinical expert.

• Collaborates with Inpatient Manager to plan and conduct meetings with Supervisors, establish work expectations, and to guide and direct their work.

• Collaborates with and assists the Interventional Radiology nurse to guide and provide safe nursing practices.

• Coordinates the nursing plan of care with the medical orders to provide safe Emergency Department and Ready Care services. Uses and documents the nursing process to provide individualized patient care. Observes, documents and reports to the physician subjective/objective patient data in an accurate and timely manner.

• Monitors compliance with established policies and procedures.

• Determines key strategies to achieve nursing practice standards, identify performance improvement opportunities, and to ensure quality and safety outcomes, regulatory standards, implementation of clinical initiatives, patient satisfaction and staff engagement.

• As needed, assists the physician with physical examinations and procedures in the Emergency Department. Safely administers medications and treatments and carries out the physician orders which relate to nursing and coordinates the provision of other inter-departmental services to ensure quality patient care.

• Coordinates and stock supplies, identifies equipment needs, and uses and maintains equipment instruments and supplies.

• Coordinates the activities necessary for maintaining hospital designations for Trauma and Stroke.

• Participates in activities which evaluate nursing care, i.e., performance improvement and risk management programs.

• Maintains effective working relationship with physicians, advanced practice providers, ED and Ready Care nursing staff to facilitate communication, collaboratively addressing issues and achieving best clinical outcomes.

• Coordinates and assists in facilitating ED/Ready Care Committee and ED/Ready Care staff meeting activities.

• Attends regional ED manager meetings or other networking opportunities and professional development.

• Is responsible for monitoring and preparing departmental budgets. Make recommendations for equipment, supply, and education budgets.

Physical Requirements:

Medium Duty: exerting 20 to 50 pounds of force occasionally or 10 to 15 pounds of force frequently or greater than negligible up to 10 pounds of force constantly to move objects (based on U.S. Department of Labor data). The following physical activities are required to perform this job:

Occasionally (up to 33% of work time): Standing, sitting, lifting, pushing, pulling, kneeling, crouching, smelling, color vision.

Frequently (34-66% of work time): Walking, carrying, stooping, reaching, handling, fingering, talking, hearing, near acuity vision.

Direct Oversight:

Responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications:

Education:

• Graduate from a Registered Nursing education program

• Bachelors of Science degree in nursing

• Continuing education required in nursing-clinical management

Certifications/Licenses:

• Maintain active MN RN licensure

• Maintain active BLS certification

• Maintain active ACLS certification

• Maintain active CALS certification

Experience:

• Minimum of 3 years in emergency nursing experience

• Minimum 2 years of leadership experience

• Or an equivalent combination of education and experience

Astera Health is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.