What are the responsibilities and job description for the Quality Assurance Manager position at AST Products, Inc.?
Job Description
The Quality Manager is responsible for the implementation, maintenance and review of the company’s quality management system and promoting employee awareness of quality and applicable requirements.
Essential Duties and Responsibilities
- Responsible for maintaining a quality management system compliant with applicable quality requirements;
- Promoting employee awareness of responsibilities and understanding of quality policy and quality management system requirements;
- Reporting to top management on the effectiveness of the quality management system, including needs for improvement;
- Ensuring that Management Review Meetings (MRM) are scheduled, conducted and that the minutes are recorded and finalized.
- Ensure the facility meets applicable environmental and waste compliance;
- Ensure that product meets customer requirements and complies with quality requirements; investigate quality issues to determine root cause and develop a corrective action plan;
- Perform internal audits, identify issues/potential issues within quality management system;
- Manage internal audit schedule and assignments, and perform independent assessment of others internal audit reports;
- Supplier management including overseeing supplier processes, implementing quality agreements, monitoring performance and supplier audits;
- Perform quality controls and monitor production KPIs;
- Ensure calibration and preventive maintenance activities are conducted according to assigned schedules;
- Collect and compile statistical quality data; prepare reports to communicate outcomes of quality objectives;
- Liaise and/or assist with third-party quality and customer audits and inspections, both routine and unannounced;
- Hire, train and supervise subordinate employees.
Knowledge, Skills and Abilities
- Bachelor’s degree in a relevant field
- Minimum 3-6 years’ experience in a Quality Manager or similar role, ideally within manufacturing
- Strong knowledge of Quality Management Systems and regulatory standards
- Able to multi-task and work independently
- Strong attention to detail
- Strong planning and organizational skills
- Excellent communication and technical writing skills
- Proficient Computer skills (Microsoft)
- Internal auditor experience a plus but not a requirement
- Experience working with an electronic quality management system a plus but not a requirement
- Must be able to read and write English