What are the responsibilities and job description for the Financial Services Claims Adjuster position at Assurant and Careers?
Overview of Position
Assurant is looking for Financial Services Claims Adjusters to join our growing team! If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us!
As an Adjuster, you’ll provide be working directly with policyholders when they have a claim. You’ll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You’ll use your expertise to proactively make recommendations that will help customers avoid future issues.
This role follows a Hybrid Model, which will require going into the Miami office location: 701 Waterford Way, Miami, FL 33126
* This job posting is for future openings *
What makes us different?
Medical benefits begin on your first day
Tuition reimbursement available after 6 months, up to $5000/annually
Competitive paid time off, including holidays
We deliver exceptional paid time off
What will be my duties and responsibilities?
Educate clients/customers on card benefit insurance programs and procedures.
Provide accurate, professional service and maintain a customer-focused approach.
Review claim information and enter data using standard procedures.
Review submitted documentation for accuracy and completeness.
Investigate questionable claims in collaboration with management.
Adjudicate claims and provide settlements in accordance with laws and policy provisions.
Make claim approval/denial decisions within authority limits or escalate as needed.
Document all actions and outcomes in the system.
Strive for high performance in customer satisfaction, efficiency, and quality.
Maintain positive working relationships with internal and external stakeholders.
Support multiple client product lines and stay current with industry changes.
What are the requirements needed for this position?
2 years of prior Claims Adjuster experience
Active All-Lines (Independent/Company) license and required continuing education hours up to date
Relentless drive to provide exceptional customer service
Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
Strong listening, problem solving, and negotiating skills
Strong analytical skills
Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
Detail oriented with a commitment to excellence
Strong attention to detail and problem-solving skills
Minimum high school diploma or GED
Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
This role follows a Hybrid Model, which will require going into the Miami office location: 701 Waterford Way, Miami, FL 33126
* This job posting is for future openings *
If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.