What are the responsibilities and job description for the Liability Supervisor position at AssuranceAmerica?
At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do.
This is an opportunity to join a dynamic team in a company that is a leader in the minimum limits auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen.
Job Summary
As a Liability Supervisor, you are responsible for the overall quality and success of the team you supervise. You will lead and mentor the team, providing direction and guidance on both non-complex and complex Bodily Injury Claims and create a positive, goal-oriented environment.
Job Responsibilities
Required
This is an opportunity to join a dynamic team in a company that is a leader in the minimum limits auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen.
Job Summary
As a Liability Supervisor, you are responsible for the overall quality and success of the team you supervise. You will lead and mentor the team, providing direction and guidance on both non-complex and complex Bodily Injury Claims and create a positive, goal-oriented environment.
Job Responsibilities
- Guides and manages the performance and professional development through coaching and mentoring of technical staff, including performance evaluations and salary reviews.
- Performs regular file reviews and audits to determine compliance with best practices.
- Facilitates and promotes consistent, positive Department financial results by actively strategizing with and providing appropriate guidance and authority to technical staff.
- Monitor claim compliance as it pertains to claims practices and company policy
- Provide authority and guidance on all bodily injury claims regarding coverage, liability and damages
- Identify potential risk that could have an adverse impact on departmental and company results
- Assist senior management in the development and implementation of training as needed to ensure compliance and proper claim handling
- Vendor management ensuring work product and expenses are in accordance with company guidelines
- May be called upon to perform additional duties as needed
Required
- At least seven (7) years of non-standard personal lines casualty claims handling experience.
- At least three (3) years of leadership, supervision, and training of others within a claims organization.
- Bachelor’s degree.
- Nonstandard auto claims handling experience.
- Communication and analytical ability at a level to interact with associates, managers, agents, and vendors.
- Demonstrated team building and coordination skills.
- Must possess strong interpersonal skills and the ability to present critical information to senior management.
- Ability to manage multiple priorities and work independently.
- Must meet company guidelines for attendance and punctuality and professional appearance/decorum.