What are the responsibilities and job description for the Human Resources Business Partner position at AssuranceAmerica?
Each day at AssuranceAmerica is different, but as an HR Business Partner, you will:
- Core HR: Drive the day-to-day HR functions that support the lifecycle of an associate. Champion associate engagement and continuously identify areas of improvement for HR processes, policies and procedures to reinforce our company’s living company culture and engagement.
- Strategic HR Planning: Collaborate with senior leadership to understand business goals and promote HR strategies that align with the company’s short-term and long-term objectives.
- Employee Relations: Primary contact for associates and leaders with HR related questions. Serve as a mediator and advisor in resolving employee relations issues, ensuring a balance between situational leadership and fair/ consistent application of company policies and procedures.
- HR Policies & Compliance: Collaborate with HR leadership and Legal to create, update, communicate, administer, and ensure compliance with employment laws and regulations. Stay updated on relevant legislation. Maintain employee records, including personnel files, and HR-related documentation in accordance with legal and company requirements.
- Uphold standards of strict confidentiality with respect to all matters and documents; exercise discretion and sound judgment when aware of sensitive matters.
- Promote AssuranceAmerica’s value proposition and brand to potential candidates and associates to facilitate our Living Company vision of promoting from within and growing our talent base in a manner that is ethical, fair and legally compliant.
- Policy Development: Collaborate with HR leadership and Legal to create, update, communicate, and administer HR policies and procedures consistent with best practices and company values.
- HR Metrics and Reporting: Collect and analyze workforce data. Report on HR metrics and communicate insights that enhance organizational effectiveness and drive business results.
- Employee Feedback: Promote annual engagement survey and communicate with associates to assess satisfaction and identify areas for improvement.
- Proven, tenured success in a similar position with demonstrable knowledge of HR best practices, employment law, processes, procedures and regulations.
- Comfortable with ambiguity and change, while displaying enthusiasm and professionalism in the workplace.
- Exceptional communication, presentation, interpersonal, negotiation, organizational, and time management skills. Proven ability to build collaborative relationships across all levels, provide strategic HR guidance, influence decision-making, foster a positive workplace culture, and drive organizational change and business results.
- Ability to distill complex ideas and communicate across all levels within the organization.
- Disciplined team player with a strong moral compass and common-sense approach.
- An avid learner, you are curious, resilient, hard-working and driven to succeed.
- Proficiency in HRIS, ATS, payroll, and workforce management systems, as well as Microsoft Office Suite (particularly Excel and PowerPoint); demonstrated ability to analyze HR data, develop reports and dashboards, and leverage technology to improve HR operations and support business objectives.
- Bachelor’s degree in Human Resources, Business Management or related field that yields knowledge of management practices.
- Five years’ work experience in a similar HR role. Work in a functional HR expert (compensation, payroll, benefits, training, etc.) role and/or using Workday a plus.
- Experience in analyzing data to define the root cause, design practical, creative and/or innovative solutions, and ensuring effective implementation of solutions.
- HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
- Demonstrated discretion when handling sensitive, confidential and/or high-stakes employee matters; with ability to provide exceptional internal and external customer service with a proactive and flexible approach.
- Available to travel, attend events and to work hours as needed in support of company initiatives.
- Use independent judgment to make decisions as well as organize and prioritize work; with a willingness to adjust to changing priorities.
- Demonstrated excellence thriving in a fast-paced environment.
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing and walking
- Must be able to lift 15 pounds at times.
- Must be able to navigate various departments of the organization's physical premises.