What are the responsibilities and job description for the Home Care Office Administrator position at Assurance Care & Support Services Inc?
Home Care Office Administrator – Job Duties
- Oversee daily office operations to ensure smooth functioning of the home care agency.
- Manage client intake, scheduling, and service coordination.
- Maintain accurate records, files, and documentation in compliance with state and federal regulations.
- Assist with hiring, onboarding, and training of staff.
- Monitor timesheets, progress notes, and payroll submissions.
- Handle phone calls, emails, and client inquiries in a professional manner.
- Prepare and process reports, authorizations, and billing paperwork.
- Support compliance with agency policies, licensing standards, and audits.
- Maintain effective communication between caregivers, clients, families, and support coordinators.
- Assist with marketing, community outreach, and maintaining referral relationships.
- Ensure office supplies, equipment, and software systems are well-managed.
- Provide administrative support to management and contribute to overall agency growth.
