What are the responsibilities and job description for the Sales Operations Manager position at Assort Health?
Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.
At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, Assort has managed over 65M patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98% resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 11× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry.
About The Role
We’re looking for the first hire on the Revenue Operations team, reporting to the Head of Revenue Operations.
As our Sales Operations Manager, you’ll build, optimize, and scale the operational backbone of our go-to-market motion. You’ll play a critical role in defining how we sell—owning sales processes, forecasting rigor, tooling strategy, and the core revenue architecture that supports our next stage of growth.
Our ideal candidate is strong across all areas of sales operations, but is a superstar with either go-to-market tooling and automation or data analysis and insights.
What you’ll do:
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result.
Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Compensation Range: $130K - $160K
At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, Assort has managed over 65M patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98% resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 11× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry.
About The Role
We’re looking for the first hire on the Revenue Operations team, reporting to the Head of Revenue Operations.
As our Sales Operations Manager, you’ll build, optimize, and scale the operational backbone of our go-to-market motion. You’ll play a critical role in defining how we sell—owning sales processes, forecasting rigor, tooling strategy, and the core revenue architecture that supports our next stage of growth.
Our ideal candidate is strong across all areas of sales operations, but is a superstar with either go-to-market tooling and automation or data analysis and insights.
What you’ll do:
- Design and manage the Sales go-to-market tool stack, including Salesforce
- Set the analytical foundation that guides sales strategy and growth initiatives
- Build and maintain forecasting models
- Sales territories and account enrichment
- Manage commissions calculations and compensation design
- Ensure data integrity across systems and workflows
- Deal Desk strategy and support
- Partner operations, strategy, and analytics
- 3–7 years RevOps experience in B2B, SaaS, AI, and/or health-tech.
- Strong individual contributor who uses AI to leverage processes
- High slope individual with upside to manage in the future (in 12 months)
- Salesforce admin experience and operational analytics skills
- Perspective on what a best in class sales ops tool stack looks like
- Experience supporting early-stage GTM teams
- Highly structured and detail-obsessed operator
- Comfortable with forecasting and commissions
- Strong communicator able to translate data into insights
- Thrives in fast-changing, ambiguous environments
- Bias toward automation and process simplification
- Excellent communication, leadership, and relationship-building skills.
- SQL
- Previous management experience
- Experience in sales
- 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
- 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
- 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
- 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
- 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
- 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
- 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
- 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
- 👵 401(k) – Let us help you plan for the future. We’ve got you covered.
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result.
Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Compensation Range: $130K - $160K
Salary : $130,000 - $160,000