What are the responsibilities and job description for the Head of Security position at Assort Health?
Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.
At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, Assort has managed over 65M patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98% resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 11× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry.
About The Role
We are seeking our first-ever Head of Security — an individual contributor who will establish and lead Assort’s entire security function from the ground up. This role requires a hands-on leader who thrives in fast-paced, lean environments and is passionate about safeguarding healthcare data while enabling rapid innovation.
The Head of Security will own the full security lifecycle — from application and infrastructure protection to compliance, risk management, and incident response — with complete autonomy to design and implement a scalable, AI-driven security strategy.
What You'll Own
Security Strategy & Architecture
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result.
Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, Assort has managed over 65M patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98% resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 11× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry.
About The Role
We are seeking our first-ever Head of Security — an individual contributor who will establish and lead Assort’s entire security function from the ground up. This role requires a hands-on leader who thrives in fast-paced, lean environments and is passionate about safeguarding healthcare data while enabling rapid innovation.
The Head of Security will own the full security lifecycle — from application and infrastructure protection to compliance, risk management, and incident response — with complete autonomy to design and implement a scalable, AI-driven security strategy.
What You'll Own
Security Strategy & Architecture
- Design, implement, and maintain Assort’s security posture across application, infrastructure, cloud, and data environments.
- Develop a long-term security roadmap aligned with company growth and regulatory requirements.
- Conduct proactive threat modeling, vulnerability scanning, and penetration testing.
- Develop and execute pragmatic remediation plans to address identified risks.
- Establish lean, effective security guidelines and ensure adherence to HIPAA, BAA, and other applicable regulations.
- Lead third-party vendor security reviews and ongoing risk monitoring.
- Develop and own incident detection, response, and post-mortem processes.
- Drive rapid resolution of security incidents and integrate lessons learned into ongoing improvements.
- Leverage AI-driven tools and automation platforms to improve detection, reduce manual workload, and accelerate remediation.
- Continuously evaluate and integrate emerging security technologies.
- Act as the internal security evangelist, raising awareness across teams without introducing unnecessary bureaucracy.
- Provide ongoing security training and guidance to employees.
- Proven track record of independently managing security functions in startup or high-growth environments.
- Strong expertise across cloud, application, infrastructure, and data security domains.
- Hands-on experience with incident management and post-incident analysis.
- Comfort with leveraging AI tools to enhance security operations.
- Ability to balance pragmatic solutions with long-term strategic planning.
- Direct experience with HIPAA compliance and healthcare data protection.
- Familiarity with generative AI systems, voice AI workflows, or healthcare technology platforms.
- Broad technical skill set paired with the ability to go deep in priority areas.
- High impact: Be the sole architect of Assort’s security strategy; your fingerprints will be all over our foundation.
- Maximum autonomy: No red tape, no layers: just you, your initiative, and room to execute.
- AI-friendly environment: You’ll work alongside our AI-centric engineering team, embedding security in cutting-edge tooling.
- 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
- 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
- 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
- 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
- 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
- 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
- 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
- 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
- 👵 401(k) – Let us help you plan for the future. We’ve got you covered.
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result.
Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!