Association Manager

ABOUT THE POSITION:

Association Services Group, LLC is_ searching for an Association Manager for several client partners. The Association Manager performs a variety of tasks to provide administrative and operational support to the team. The Association Manager reports to an Account Manager or Sr. Acct Manager and is responsible for coordinating, implementing, and administering projects and activities with the goal of member satisfaction. The ideal candidate is someone looking to advance within the association management profession, enjoys customer service and project completion._

ABOUT THE POSITION CONTINUED:
POSITION SUMMARY

• Provides high-level administrative support.
• Maintains effective relationships with internal and external audiences.
• Utilizes management and leadership skills to facilitate the continuing growth of the Association.
• Maintains confidentiality and should expect to be privy to sensitive information and handle it accordingly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Client Account Manager in overseeing the delivery of programs and services to meet client needs.
• Act as secondary liaison between Association organization (Board, volunteers, committees) and internal service departments to attain goals and objectives promptly and collaboratively.
• Develop consultative relationships with volunteer leadership.
• Work with designated client committees on assigned activities and programs to progress projects and ensure deadlines are met.
• Coordinate activities and projects of assigned committees and task forces.
• Attend and support conference calls and in-person meetings for client committees as assigned, including scheduling, finalizing agendas, recording and transcribing minutes, and other support.
• Travel to annual client conferences, supervise and participate in on-site activities.
• Manage client databases for membership and committees by updating emails and drive access. May need to provide short tutorials on google drive or the database for members.
• Participate in the development and implementation of policies and procedures.
• Coordinate board meetings and supporting board materials.
• Respond to telephone and written inquiries.
• Generate correspondence and reports.
• Handle other responsibilities as assigned.

MEASUREMENT OF SUCCESS

• Proactively alerts Supervisors to challenges or concerns related to the delivery of service.
• Proactively suggests solutions to challenges encountered
• Successfully meets deadlines
• Effectively self-reviews work product and produces limited errors
• Pays attention to detail related to the management of relevant databases

EDUCATION/ EXPERIENCE/REQUIRED PROFICIENCIES

• Bachelor's degree preferred, high school diploma required.
• Ability to communicate effectively and tactfully with members, volunteer leaders, and staff and present a positive image through these communications.
• Exceptional PC skills with advanced proficiency in Microsoft Word and Excel, and ability and willingness to learn new software and programs as required.
• Strong writing and editing skills.
• Ability to work on a wide variety of tasks independently and in a team structure. Flexibility and adaptability to changing priorities are required.
• Ability to coordinate projects and work within groups to facilitate change, propose alternatives, and create solutions.
• Ability to meet deadlines, set priorities, and demonstrate attention to detail.
• Excellent organizational, analytical, and logic skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Work is performed in an office setting, sitting in front of a computer approximately 80% of the time. Must be able to lift to 15 lbs., push and pull up to 15 lbs.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person

Salary : $21 - $23