Communications Specialist

Compensation: $26.45/hr - $30.29/hr

Location: Primarily remote, with 1-2 days per week at our downtown Austin, TX office.

The Association of Certified Fraud Examiners (ACFE) is the world’s largest anti-fraud organization and a global leader in anti-fraud training and certification.

In this role, you’ll support our Communications team by managing social media channels, coordinating content initiatives, and ensuring key messaging reaches our audiences. You’ll help execute our social content calendar, create and edit digital content for newsletters and blogs, and assist with ongoing website updates. Working closely with the Content Manager and Communications Director, you’ll contribute to communications projects that strengthen engagement, elevate our brand, and support organizational goals.

Essential Functions:

1. Oversees ACFE social media channels daily, including maintaining social calendar and requests, scheduling and posting content, and moderating feeds and messages.
2. Develops social-facing content campaigns, such as Member Spotlights, to elevate the ACFE image and showcase value of membership, certification, et al.
3. Coordinates and builds The Fraud Examiner e-newsletters to enhance subscriber experience and support various business objectives.
4. Maintains ACFE website homepage rotators monthly to highlight key messaging for various audience segments, as well as periodically updates content across the site as needed.
5. Researches, authors, and edits short-form articles for the ACFE Insights and Fraud Conference News blog, including reviewing and editing content submitted by external authors.
6. Edits and reviews various website, event, product and promotional materials as needed.
7. Collaborates cross-departmentally to ensure new research, product or other campaign launches successfully reach target audiences.
8. Closely follows industry trends and developments to inform new content topics or discussion threads.
9. Delivers monthly and quarterly metrics reports around social media and newsletter performance and engagement.
10. Performs other duties as requested or required.

Requirements:

1. 3-5 years of experience in communications, content creation, or social media management.
2. Bachelor’s degree in Communications, Journalism or related field a plus.
3. Excellent written and verbal communication skills, including proficiency in applying Associated Press Stylebook guidelines.
4. Demonstrated knowledge of social media best practices and publishing platforms, including understanding of current trends across various social channels.
5. Understanding of multi-channel communications strategies and audience segments strongly preferred.
6. Experience using web content management systems (CMS) or publishing tools preferred.
7. Experience with project management tools (e.g., Asana) and workflows preferred.
8. Proven skills in organizing work, attending to detail, managing time effectively, and handling multiple tasks in a timely manner.
9. Skilled in collaborating with internal and external resources.
10. Proficiency in Microsoft Office, including Outlook, Word, Teams, PowerPoint, and Excel.

Benefits:

• Comprehensive Health Coverage: 100% employer-paid medical, dental, vision, long-term disability, and $25,000 life insurance for employees. We also offer employer contributions to dependent medical premiums.
• 401(k) Plan: Enjoy an unbeatable company match to help you save for retirement (truly unbeatable).
• Flexible Work Schedule: Mostly remote work in ATX.
• Paid Time Off (PTO): 4 weeks of PTO, with an additional week granted after 5 years and another week granted after 10 years of employment.
• Parental PTO: Two weeks of paid time off to use during maternity/paternity leave.
• Paid Holidays: 12 holidays each year to help you recharge.
• Employee Success Sharing Bonus Program: The longer you invest with us, the more we invest in you!
• Wellness / Work-From-Home Reimbursement: $400 annual reimbursement for gym membership, workout equipment, work-from-home equipment, etc.
• Tuition Reimbursement: Up to $5,250 per year for qualifying degree plans.
• Additional Paid Time Off: Paid Volunteer, Bereavement, and Civic Duty Hours.
• Employee Assistance Program (EAP): Confidential support for personal and professional issues.
• Social and Team-Building Events: Regular social events, team-building activities, and company outings to foster a positive work environment.
• Fraud Knowledge Bonus: Bonus programs available for demonstrating mastery of the fraud examination body of knowledge.

For more than 35 years, the Association of Certified Fraud Examiners has relied on its core values of service, integrity, and professionalism to become the premiere association for those working to reduce white-collar crime, fraud and corruption. It takes a dedicated, experienced, and diverse team to serve more than 95,000 anti-fraud professionals around the world. By prioritizing a people-first mindset and cutting-edge technology, the ACFE is a place for employees to grow in their skillset while becoming part of a global mission.

Salary : $400 - $5,250