Medical Office Assistant

Job Title: Medical Office Assistant
Location: 1115 Dow Street, Suite B, Murfreesboro, TN
Employment Type: Full-Time
Travel Required: Yes – Must be willing and able to travel to various clinic locations as needed

About the Role:

We are seeking a reliable and motivated Medical Office Assistant to join our healthcare team. In this role, you will be responsible for managing both patient check-in and check-out processes, supporting front desk operations, and providing leadership support to the front office team. This is an excellent opportunity for someone with a strong administrative background in healthcare and a passion for patient service and team leadership.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

Medical Office Assistant Duties:

• Greet and assist patients and visitors, identifying and addressing their needs.

• Answer phone calls and direct inquiries appropriately.

• Enter and verify patient demographic and insurance information in the EMR system.

• Check for necessary referrals and ensure all forms are completed and signed.

• Assemble patient charts and prepare for appointments.

• Schedule appointments, procedures, x-rays, and tests as requested.

• Collect co-pays, deductibles, and outstanding balances.

• Confirm appointments scheduled for the next business day.

• Manage and update patient records in accordance with HIPAA guidelines.

• Maintain an organized and professional front desk and reception area.

• Travel to other clinic sites as needed – reliable transportation and a valid driver’s license are required.

Qualifications:

• High School Diploma or equivalent required.

• Prior experience in a medical office or front desk setting preferred.

• Knowledge of medical terminology is a plus.

• Basic Life Support (BLS) certification required.

• Strong organizational, communication, and leadership skills.

• Ability to multitask and maintain professionalism in a fast-paced environment.

• Must have reliable transportation and be able to travel between clinic sites.

Why Join Us?

• Be part of a patient-focused, collaborative healthcare team.

• Opportunity to grow into a leadership role within the clinic.

• Make a meaningful impact on patient care and team development.

Apply today to become a valued member of our healthcare team!