Medical Office Receptionist

About AWM:

At Associates for Women's Medicine, we seek to provide the highest level of care through our highly skilled health care professionals and state of the art technologies. With years of experience, the physicians of Associates for Women's Medicine demonstrate professionalism and expertise at every level. Offering a full range of obstetrics and gynecology services from the initial exam, to childbirth and through menopause and beyond, our goal is to offer patient centered medical care based on mutual trust and communication.

Position Summary:

The Medical Office Receptionist performs front desk duties including answering phones, greeting patients, processing forms, and maintaining patient records.

Primary responsibilities:

• Perform front desk duties including checking patients in and out, updating patient demographics, verifying insurance, tracking patients, answering incoming phone calls, and scheduling follow up appointments and referrals
• Run weekly task reports for assigned providers including no shows, provider weekly schedules and recalls
• Perform a variety of clerical duties including preparing mailings, filing, faxing, scanning and photocopying
• Open, sort, file, and distribute incoming mail and faxes

Required skills/education:

• High school diploma or GED required
• One to three years experience working in reception in a medical setting

Knowledge, Skills, and Abilities:

• Computer proficiency including word processing and data entry
• Excellent verbal and written communication skills.
• Strong organizational skills including the ability to manage multiple tasks and details simultaneously.
• Ability to work productively in a fast paced, stressful environment.
• Ability to maintain patient confidentiality.

Nice to have:

• Vocational degree

What We Offer:

• Generous PTO plan including paid holidays
• Medical, dental and vision insurance
• 401k with employer match
• Disability insurance
• Life insurance
• Health savings account
• Career advancement opportunities
• And much more!

Location, schedule and pay:

• Syracuse, North Syracuse, Fayetteville
• Full-time
• Monday – Friday
• Day shift
• Hourly range $18-$20.50

Work environment:

• Normal office environment

Physical Demands:

• Lifting Requirements 0 - 25 lbs
• Frequency of Lifting 0 - 25% of the time
• Average percent of time during regular shift devoted to:
• Standing, Walking, Bending, Reaching 20%, Sitting 80%
• Ability to grasp with both hands; pinch with thumb or forefinger; turn with hand/arm; reach for (above shoulder height)
• Ability to speak on the telephone and write simultaneously
• Ability to operate multi-line telephone system, computer keyboard

Visual, Hearing, Dexterity, and Mental Demands:

• Vision - Adequate to perform the essential functions of the job such as read the computer terminal
• Hearing - Adequate to perform the essential functions of the job such as answering the telephone
• Speaking - Adequate to perform the essential functions of the job such as communicating via telephone and in person for the purposes of staff meetings and providing patient information
• Dexterity - Adequate to perform the essential functions of the job such as sorting papers; stapling; operating office equipment
• Mental Demands - Adequate to perform the essential functions of the job such as dealing with a dissatisfied customer with a billing grievance.

Equal Opportunity Employment statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Pay: $18.00 - $20.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $21