What are the responsibilities and job description for the Medical Receptionist - Experience Required position at Associated Podiatrists, LLP?
Job Title: Receptionist – Podiatry Clinic
Location: Madison, WI
Employment Type: Full Time
Schedule: Monday-Friday, 7:45 am - 5:00 pm
Compensation: $17-19/hour, based on experience
About Us
Associated Podiatrists, LLP is a patient-focused podiatry practice dedicated to providing exceptional foot and ankle care. We pride ourselves on a warm, welcoming environment and are seeking a friendly, reliable receptionist to be the first point of contact for our patients.
Position Summary
The Receptionist will manage front-desk operations and provide outstanding customer service to patients, visitors, and staff. This role requires strong communication skills, attention to detail, and the ability to multitask in a busy clinical setting.
Key Responsibilities
- Greet and check in patients with a warm, professional attitude
- Answer phones and schedule appointments
- Verify insurance information and collect co-pays/payments
- Maintain accurate patient records and update demographic information
- Assist patients with forms and ensure all documentation is complete
- Coordinate medical record requests and referrals
- Keep the reception area organized, clean, and welcoming
- Communicate effectively with clinical staff to support smooth office flow
- Uphold HIPAA guidelines and patient confidentiality at all times
Qualifications
- High school diploma or equivalent (required)
- Previous medical reception or customer service experience preferred
- Familiarity with medical terminology or podiatry a plus
- Experience with EHR systems (e.g., Cerner, EPIC, etc.) preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Professional, friendly demeanor with a patient-first attitude
Location
This position is at our West Madison clinic located at 6510 Grand Teton Plaza, Suite 406, Madison, WI, 53719. As we have an additional clinic on the eastside of Madison, all candidates must be able to work at either location for coverage due to sickness, vacation, etc.
Benefits
- Health insurance
- Sick time and vacation days
- 401K
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Health insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Madison, WI 53719 (Required)
Work Location: In person
Salary : $17 - $19