What are the responsibilities and job description for the Customer Service / Project Manager position at Associated Lighting Representatives?
Company information:
ALR is a Northern California based sales agency representing lighting and controls manufacturers. ALR was founded on the simple premise of providing the best possible customer service while operating with the utmost integrity. This has been the core philosophy of ALR for over 60 years, and remains the cornerstone principle of the employee-owned company's culture.
At ALR we love our employees-owners and we love our customers! We have several departments that work in small teams yet collaborate with one another to get the job done. And the job is… selling lights; and we sell a lot of them! To do that, we have an exceptional team of sales folks, designers, quotations people and project management personnel.
Description of role:
We are looking for someone to join our Customer Service / Project Management team. This is considered an entry level position however, prior work experience is ok. We will start you with training and oversight but soon enough the reins are loosened and you will be a contributing member to the team, making decisions that directly impact our performance. It's not for everyone, emails are coming in fast, phones are ringing and team members are inquiring with you on an hourly basis. In addition, you are busy communicating with electrical distributors, contractors, engineering firms, factories and the like.
If you have energy, great memory recall and like numbers, then you're headed in the right direction. If you are a positive, organized person who thinks of the team first, then you're getting warmer... and if you have an interest in construction/lighting related work, then this just may be the team for you. We figure the usual stuff is a given but just in case you’re wondering; we do want you to be ethical, hardworking, have a four-year degree and possess great communication skills. We encourage you to visit our website at www.alrinc.com.
Tasks:
Interact with customers & fellow team members on a daily basis responding to questions while managing a project order through its life cycle.
Skills and requirements:
- College Degree required
- Good verbal and written communication skills are a must
- Microsoft Office proficiency
- Honesty and Compassion
Work schedule:
Full time in our Fresno, CA office - Monday through Friday 8am to 5pm.
Benefits:
- Health Insurance
- Dental Insurance
- Life Insurance
- LT Disability
- 2 weeks vacation plus national holidays and birthday
- Employee Stock Ownership Plan (ESOP) - Retirement Plan
Salary:
Starting salary is $50,000 to $60,000, depending on experience plus discretionary bonus participation.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation package:
- Bonus pay
- Employee stock ownership plan
- Yearly pay
Experience level:
- No experience needed
Schedule:
- Monday to Friday
Application Question(s):
- Are you willing to work in person at the office Monday-Friday 8am to 5pm?
- Are you interested in Construction related services, in particular Lighting?
Education:
- Bachelor's (Required)
Work Location: In person
Salary : $50,000 - $60,000