What are the responsibilities and job description for the Inside Sales Representative position at Associated Energy Group, LLC?
Company Description:
Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.
AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel’s aggregate volume within a network of over 3,000 airports as well as the company’s specialized expertise in delivering products safely and on-time.
AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 30 different nationalities are represented on AEG’s team and with offices in Miami, Houston, Toluca, Medellin, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch.
AEG Core Values:
- Excellence & Teamwork
- Entrepreneurship & Innovation
- Respect & Trust
- Always Do What’s Right
Position Description:
We are currently recruiting an Inside Sales professional for Brazil. We understand our staff is essential in achieving growth, account penetration and maximizing sales profitability.
The inside Sales Rep will be responsible for supporting the Sales and Operations Team and General Aviation Operators. Employee will act as a bridge between the local office and headquarters in Miami, being responsible for billing, trip cost estimates, and customer inquiries support. Will keep direct contact with customers to send quotes and orders, set up new accounts, support the Ops team on information about the flights as NOTAM’s and country requirements. Also responsible for contacting and managing dormant accounts, prospects and current customers. Therefore, it is essential for those working in sales to manage multiple tasks seamlessly and adapt to a fast-paced working environment.
Responsibilities:
- Agree and achieve quarterly and yearly objectives
- Price quotes, review quote activity and initiate follow ups
- Contact and reactivate dormant accounts
- Helping manage customers database, rewards program and tax forms
- Get quotes and send Trip Cost Estimates to customers
- Monitor invoices and collections, in addition to providing all the necessary administrative support for our customers in the back office
- Support the team on events
- Perform other duties as assigned
- Attend industry events and trade shows
Requirements:
**** AVIATION EXPERIENCE PREFERRED ****
- University degree in course or experience in the area
- Proficient in Microsoft Applications (Office, Outlook, Excel)
- Demonstrates a customer service mindset
- Excellent oral and written communication skills in Portuguese and English. Spanish is a plus.
- Strong organization skills
- Smart, proactive, self-starter with a sense of urgency and “can do” attitude
- Live in São Paulo or nearby – will work mainly on the Catarina Airport
- Time availability
Key Skills & Attributes:
- Aviation Fuel / Flight Operations knowledge
- Knowledge of sales and customer handling
- Billing, collection, and administrative routines