What are the responsibilities and job description for the Universal Associate I position at Associated Credit Union?
Company Description
Associated Credit Union, chartered in 1930, is one of Georgia's oldest financial institutions, providing low-cost financial services as a non-profit cooperative owned by its members. The credit union ranks in the top 150 in the U.S. and offers a range of products and services to members across Georgia and beyond. Committed to employee, member, and community well-being, the credit union aims to be a trusted leader in the financial services industry, ensuring safe and secure deposits.
Role Description
This is a full-time on-site role as a Universal Associate at Associated Credit Union in Brookhaven, GA. The Universal Associate will be responsible for providing exceptional customer service, processing financial transactions, promoting credit union products and services, and assisting members with their financial needs. The role also involves resolving member inquiries, maintaining accurate records, and contributing to a positive team environment.
Qualifications
- Customer Service, Financial Transactions, and Sales skills
- Knowledge of financial products and services
- Strong communication and interpersonal skills
- Attention to detail and accuracy in handling transactions
- Ability to work in a fast-paced environment
- Previous experience in banking or customer service is advantageous
- High school diploma or equivalent