Director, Chapter Development

COMPANY OVERVIEW

Founded in 1950, Associated Builders and Contractors (ABC) is a national association with 67 chapters representing more than 23,000 merit shop construction and construction-related firms with nearly two million employees. ABC Northern California represents all specialties within the U.S. construction industry and is comprised primarily of firms that perform work in the industrial, commercial and residential sectors of the industry. ABC promotes free enterprise in the construction industry and this fundamental belief is core to all we do. Please visit our website for additional information (abc.org).

JOB OVERVIEW

Special Note: The incumbent for this position must have the ability to travel up to 50% of the time, including both ground and air travel as required.

The Director, Chapter Development leads ABC’s efforts to strengthen and support chapters nationwide by promoting high performance, effective governance, and member value. This role serves as a key liaison between national leadership, chapters, and members, providing hands-on guidance, training, and strategic support.

The Director partners with volunteer leaders and chapter staff to build sustainable operations, drive engagement, and implement initiatives in governance, political advocacy, membership, and workforce development. The position oversees programs such as Board Orientations, Chapter Accreditation, Strategic Planning, and Quarterly Reporting, ensuring consistency and excellence across the network.

KEY RESPONSBILITIES

Strategic Leadership & Chapter Support

• Drive member value by supporting chapters in developing and achieving measurable goals.
• Facilitate strategic planning processes and guide chapter leaders through implementation.
• Oversee the Chapter Accreditation and Quarterly Reporting programs.
• Lead Chapter Review processes and identify development priorities with the Chapter Development Committee.

Training & Capacity Building

• Conduct board orientations, strategic planning sessions, and leadership workshops.
• Provide training and professional development for chapter staff and volunteer leaders.
• Share and promote best practices in governance, advocacy, membership, and workforce development.

Governance, Advocacy & Compliance

• Assist chapters in meeting ABC PAC and FEA compliance requirements.
• Educate chapter stakeholders on ABC programs, policies, and governance standards.
• Monitor and support adherence to association policies and performance benchmarks.

Data, Reporting & Continuous Improvement

• Implement consistent reporting processes and validate submitted data.
• Analyze trends and provide actionable insights for chapter growth and performance.
• Identify innovative tools and technologies to enhance chapter effectiveness.

Collaboration & Representation

• Represent ABC National at chapter events, conferences, and stakeholder meetings.
• Serve as a trusted liaison between chapters, committees, and national staff.
• Collaborate cross-functionally with Membership, Workforce Development, and Government Affairs teams to align chapter initiatives with national goals.

Perform additional duties as assigned in support of ABC’s strategic priorities.

POSITION QUALIFICATIONS

Qualifications:

• Bachelor’s degree at an accredited college or university; equivalent combination of education and experience may be considered in place of a degree.
• Minimum five (5) years related work experience including volunteer management and/or association management.
• Ability to travel up to 50% of the time, including both ground and air travel as required.

Specialized Skills:

• Proven ability to facilitate strategic planning and organizational development initiatives within volunteer-led or membership-based organizations.
• Strong public speaking and presentation skills, with the ability to convey complex information clearly and engage diverse audiences in meaningful dialogue.
• Skilled in researching, interpreting, and analyzing legislative and governmental issues to assess potential impact and inform advocacy strategies.
• Demonstrated success in establishing and achieving measurable objectives, effectively managing resources, and coordinating efforts among multiple stakeholders.

POSITION EXPECTATIONS

At ABC, we believe great work starts with great people. To help us achieve our strategic priorities, we seek energetic, positive, and team-driven individuals who bring the following strengths:

• Organized and Self-Motivated: Strong organizational skills with the ability to manage multiple priorities and deliver high-quality work under tight deadlines. Self-starter who takes ownership with a continuous improvement mindset.
• Effective Communicator: Excellent written and verbal communication skills, with the ability to tailor messaging across diverse audiences. Trusted communicator who earns respect at all levels.
• Collaborative and Professional: Team player with a positive attitude, strong interpersonal skills, and a commitment to fostering a supportive and inclusive workplace culture.
• Strategic and Solutions-Oriented: Capable of developing and executing strategic goals, with awareness of organizational dynamics and a resourceful approach to problem-solving.
• Technically Proficient: Skilled in Microsoft Office tools, including Outlook, Word, Excel, Teams, and PowerPoint; leverages tools effectively for efficiency.
• High Ethical Standards: Demonstrates professionalism, integrity, and the highest level of personal and ethical conduct.

IMPORTANT EMPLOYMENT INFORMATION

Nondiscrimination:

ABC is committed to fostering a respectful, professional workplace and making employment decisions based on merit, qualifications, and business needs. We are proud to be an equal opportunity employer and do not discriminate on the basis of any characteristic protected by law. Our goal is to recruit, develop, and retain high-performing talent from a broad and competitive candidate pool.

Employment Accommodations:

ABC is committed to complying with all applicable laws ensuring equal employment opportunities for individuals with disabilities. It is the Association’s policy not to discriminate against a qualified employee or applicant with regard to any terms or conditions of employment because of such individual's disability or perceived disability, so long as the employee can perform the essential functions of the job, with or without reasonable accommodation. ABC provides reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability, who is an applicant or an employee, unless undue hardship and/or a direct threat to the health and/or safety of the individual or others would result.

Physical Demands:

While performing the duties of this position, the employee must be able to:

• Move throughout the office or other work locations, including prolonged periods of sitting, standing, and walking.
• Hear and understand verbal communication at normal speaking levels, with or without assistance, and communicate clearly in person and over the phone.
• Use hands and fingers to operate a computer, handle documents, and control tools or office equipment.
• Occasionally stand, walk, reach with arms and hands, climb, balance, stoop, kneel, crouch, or crawl as required by the task or location.
• Visually read and interpret information on computer screens, printed documents, and visual aids both near and far, including distinguishing colors when necessary.
• Safely navigate construction sites or event locations, which may involve walking on uneven terrain, climbing stairs or ladders, exposure to outdoor weather conditions, and standing for extended periods.
• Wear required personal protective equipment (PPE), such as hard hats, safety vests, eye protection, or other safety gear, as appropriate to the site or activity.

Work Environment:

• This role is primarily performed in a standard office setting with minimal noise and typical working conditions.
• Depending on job responsibilities, work may also be conducted at off-site locations such as construction sites, industry events, or partner facilities. These environments may involve variable weather, uneven terrain, or other safety considerations.
• ABC supports flexible work schedules to accommodate various lifestyles and promote a healthy work-life balance. With manager approval, a hybrid remote work arrangement may be available, with the ABC office as the primary work location.
• Employee health and safety are top priorities. All applicable health, safety, and site-specific protocols must be followed—whether working in the office, remotely, or at off-site locations.