What are the responsibilities and job description for the Vice President position at Associa?
Come work at Associa ! We are an industry leader in community association management and we are looking for a talented Vice President. If you're serious about your next move, Associa is an excellent place to grow your career.
The Vice President leader assists with the day-to-day leadership, management of operations staff and client relations and retention, as well as implementing and assisting with the management of short and long-range goals of the branch. This role serves as a performance-driven leader and mentor to the branch and will work closely with the Branch President and Community Director to develop and implement a variety of strategies to maximize profits while maintaining an exceptional level of service.
Duties include, but are not limited to:
• Contribute to the development, implementation and achievement of organizational strategies, policies, and practices.
• Provide leadership regarding our operations and support staff; ensure staff is successfully meeting the standards and practices of the branch and their respective job duties.
• Ensure branch standards are consistently met, focusing on maintaining high levels of staff engagement and retention, as well as client satisfaction and retention.
• Ensure client associations are managed in compliance with governing documents, federal, state, and local governing agency requirements.
• Manages the accounting team and assists with the budget, fiscal management and financial health of the branch.
• Identify resource needs and participate in the recruiting, onboarding, and training for support positions.
• Coach, mentor and provide training for team members.
• Establish positive relationships with internal and external customers, existing and prospective clients, as well as third-party vendors and service providers.
• Drive and monitor key business driver results via the branch scorecards.
• Identify organic and inorganic growth opportunities within the branch.
• Assist with business development at the branch.
• Align with Branch President and other leaders regarding all initiatives.
• Other duties as assigned.
Qualifications:
• Provides stretch assignments to develop and improve talent and holds others accountable to meet commitments.
• Creates an open environment and builds connections by being available and approachable.
• Sees the big picture, thinks strategically, defines clear objectives, and explains the "why" behind decisions.
• Self-confident to take initiative and can quickly adapt to changing circumstances.
• Strong financial planning and analysis capacity.
• Excellent public relations, presentation, interpersonal, and verbal/written communication skills.
• Expert knowledge of Microsoft Office and a willingness to learn new technology.
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Time management and time critical prioritization skills.
• 5 years of directly related or closely related experience.
• 5 years of Management and/or Supervisory experience.
• 3 years of Community Association experience.
• Bachelor's Degree and/or PCAM preferred.