What are the responsibilities and job description for the Vice President of Sales and Marketing position at Associa?
- Lead strategic planning, business development, and service line growth across multi-site/multi-state operations.
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Drive growth, hurricane response practices, campaigns and initiatives focused on weather patterns, and quality outcomes improvement.
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Develop new client throughput strategies, capacity planning, and regulatory compliance programs within the disaster response and insurance compliance programs.
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Foster superior client experiences and staff engagement initiatives to grow and develop the sales team.
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Manage budgets, quarterly planning, and labour optimisation across high-volume national accounts.
Build external referral networks and maintain competitive positioning in a dynamic insurance and disaster response environment.
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Promote and champion the emergency response business line, including short- and long-term disaster recovery services.
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Maintain relationships with Community Managers and Boards of Directors.
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Set up and present Lunch and Learn programs for individual branches.
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Attend Board meetings, including evening meetings as required.
Attend networking events such as CAI, SFCA, golf tournaments, trade shows, and industry functions.
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Collaborate with various offices and departments to gather necessary information on communities.
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Work with the sales team to update and maintain the LHR Intranet page, promoting the ERP program.
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Assist with other sales-related activities as needed to support the sales team.
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Conduct outbound calling to secure face-to-face meetings with clients.
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Clearly articulate and demonstrate the benefits of Emergency Response Plans for Communities.
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Develop and deliver PowerPoint presentations tailored to each client’s specific needs.
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Ensure outstanding customer service through ongoing client follow-up throughout the year.
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Seek out new customers and strengthen partnerships with existing clients on a daily basis.
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Identify and establish relationships with key decision-makers to secure new business opportunities.
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Conduct face-to-face and virtual prospecting activities on a daily basis.
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Lead by example and foster creative thinking, collaboration, and professional growth across the sales team.
Qualifications:
- Minimum 7 years of proven sales and business development experience in disaster recovery, emergency response, restoration, catastrophe response, reconstruction, roofing, or insurance restoration services.
- Leadership experience managing, mentoring, and developing sales teams.
- Flexibility and time management is essential in this position.
- Travel throughout the entire USA is required – the frequency of travel is contingent on specific duties and weather patterns/storm seasons. Candidates should be prepared to travel approximately 20% during non-storm periods and up to 90% during hurricane and catastrophe response seasons.
- An understanding of weather patterns across the USA and their impact on disaster response; we utilize HailTrace Software.
- Experience using Salesforce.com or similar web-based client relationship management (CRM) software is a plus.
- Strong organizational skills, attention to detail, and a clear understanding of HOAs, Community Associations, and Boards of Directors.
- Knowledge of the disaster recovery industry, including preparedness, response, recovery, and reconstruction, is strongly preferred.