What are the responsibilities and job description for the Maintenance Tech position at Associa?
-
JOB SUMMARY
Goodwin & Company is looking for a porter who is primarily responsible for the day-to-day service requests, oversight and physical upkeep of the company’s portfolio of managed properties.
JOB DUTIES AND RESPONSIBILITIES
Duties include but are not limited to:
- Assist with daily porter tasks, such as service requests and jobs at communities
- Respond to maintenance related issues in a timely manner
- Perform various maintenance functions including repairs to the following: electrical, plumbing, flooring, carpentry, grounds maintenance as dictated by state guidelines.
- Perform general carpentry duties such as wallboard repair, window/glass repair, door/lock repair, painting, and exterior building repairs.
- Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the tenant’s satisfaction.
- Ensure maintenance requests are handled as quickly, efficiently and effectively as possible and always completed within 24 hours. Inform Property Manager and resident if work delayed due to needed parts.
- Promptly communicate with the property manager concerning all maintenance issues at the property.
Qualifications:
-
• High school diploma or equivalent is required.
• At least five years of experience in the property management industry or directly related field.
• General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, general maintenance.
• Previous renovation/rehab or minor construction experience.
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, computer, printer, copier, and etc.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements
• Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays.
• May be required to be on-call and aid during staffing deficiencies on-site.
• Own tools preferred.