What are the responsibilities and job description for the Compliance Specialist position at Associa?
Associa is hiring a Compliance Specialist to support the team at a large-scale HOA community in Williamsburg.
A Compliance Specialist plays an active role in ensuring the community is well cared for. Specific responsibilities will include, documentation, data entry, generating reports, follow-up, and collaboration with homeowners and internal team.
Daily responsibilities:
- Meet and greet homeowners, engage with homeowners and build rapport.
- Walk and inspect community grounds and subdivisions from a list of items to inspect.
- Investigate homeowner complaints, violations, maintenance concerns, and community safety, code and compliance.
- Notate and document findings. Submit reports. Follow-up to ensure correction or maintenance repair was made.
- Follow-up and communicate with the GM, homeowners, committee and board members on findings.
- Other duties as assigned.
Hourly pay rate: $23-$25.
Qualifications:
- High School Diploma or GED Required.
- 2 years of office, clerical, customer service, or administrative assistant experience.
- Customer service driven and team oriented.
- Excellent communication skills, written and spoken.
- Knowledge of conflict resolution techniques.
- Attention to detail, organized, proactive communication style, strong follow-up and follow-through skills.
- Takes ownership and initiative. Works proactively.
- Well-versed in Microsoft products (Word, Excel, and Outlook).
#LI-PK1
Salary : $23 - $25