What are the responsibilities and job description for the Community Association Manager position at Associa?
Associa is currently looking for a Community Association Manager (CAM) to join our team. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.
What do we offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
Time Type: Full Time
Location: 2001 Union Street. #106. San Francisco, CA 94123
Compensation: $80,000 - $85,000 depending on experience
How will you make an impact?
The Community Association Manager (CAM) helps the company grow by:
- Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
- Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
- Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
- Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
- Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community's appearance and operation.
- Other duties as assigned
Qualifications:
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of communities/property/real estate and homeowners associations.
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Knowledge of conflict resolution techniques at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
- Associates Degree Required
- Bachelor’s Degree Preferred
- 1 – 3 years of Community Association experience
Salary : $80,000 - $85,000