What are the responsibilities and job description for the Assistant Community Manager position at Associa?
Exciting new career opportunity for an Assistant Community Manager for a newly developed 55 active adult community in Winchester.
Daily responsibilities:
- Monitor the Front Desk.
- Meet and greet homeowners, visitors, contractors, vendors, and developers.
- Research and respond to inquiries in-person, by phone, and email.
- Input and update community and homeowner information in the database.
- Mass email community information and updates to homeowners.
- Mange all correspondence to homeowners.
- Receive, sort, and distribute mail, packages, and deliveries.
- Issue and activate key FOBS.
- Other duties as assigned.
Qualifications:
- 1 year of Front Desk Reception, Administrative Assistant, or in-person Customer Service experience in the association, single-family, multi-family, vacation rental, hotel, or hospitality industries.
- Professional communication skills (written and spoken) and a proactive communication style.
- Driven to provide a high level of customer service to homeowners, visitors, and team members.
- Takes the initiative to assist others and offer solutions.
- Well versed on Microsoft Office Suite (Word, Excel, and Outlook).
#LI-PK1.