What are the responsibilities and job description for the Assistant Community Manager position at Associa?
Job Summary
Assistant Community Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The Assistant Community Manager will also assist the lead General Manager with oversight and support of the various departments within the Community Association; including Lifestyles. The Assistant Community Manager is the liaison to the lead General Manager and residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as Associa staff.
Duties include but are not limited to:
- Supervise all administration staff at the community.
- Assist with employee hiring, training, supervising, and performance management.
- Assist with preparing schedules and establishes priorities for routine and special work projects.
- Assist with annual budget.
- Assist with the administration of the various functions of the community within the projected and approved operating budget.
- Act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
- Work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.
- Lifestyles: create activities within the community; create/disperse schedule
- Other duties as assigned.
Qualifications:
· Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
· Familiarity with property management software and the ability to learn new systems and processes efficiently.
· Ability to effectively present information and respond to inquiries from clients, vendors, peers, and the general public.
· Working knowledge of the roles and responsibilities of the Board of Directors, Committees, and General Manager, and how those roles interface with homeowner requests.
· Proficient conflict resolution and problem-solving skills
· Strong professional communication skills (written, verbal, interpersonal, and telephone) and demonstrated proficiency in business correspondence.
· Self-motivated, proactive, detail-oriented, and collaborative team member.
· Strong time management skills with the ability to prioritize time-sensitive tasks.
Education and Experience
- 3 – 5 years of directly related or closely related experience
- 3 – 5 years of Community Association experience ideal
Job Type: Full-time