Senior Data Systems Analyst

 JOB TITLE: Senior Data Systems Analyst 

EMPLOYER: AssistRx

DEPARTMENT: Data and Reporting

REPORTS TO: Director, Data Solutions

EFFECTIVE DATE:  09/01/2022

REVIEWED/REVISED DATE: 07/17/2025

SUMMARY: The Senior Data Systems Analyst is responsible for leading the onboarding of electronic data trading partners and the success of trading partner implementations. This role also monitors client data submissions and communicates with them in the resolution of data quality issues.

DUTIES AND RESPONSIBILITIES:

• Works with partners to help guide and assist in creating a data feed according to defined specifications.
• Proactively communicates with trading partners and clients to expedite their onboarding.
• Communicates directly with customer on data needs and key deadlines.
• Researches and identifies data quality issues reported through the trading partner or found through new file submission and works with client to create a resolution.
• Fields ongoing, incoming partner requests and questions regarding data spec. 
• Reviews files received for compliance with data needs, including testing files and identifying the business rules that will need to be configured in mapping tool.
• Configures mapping tool to support translation from source data to desired format including testing of the tool and providing clear documentation to internal resources and customer.
• Analyzes and communicates trading partner performance in their ability to meet data specifications in a timely and effective manner.
• Acts as resident expert for data requirements/specifications internally and for the client.
• Communicates data needs to the trading partner both initially and after we begin to receive files for the customer.
• Researches, coordinates, and executes the transfer of new data feeds or data corrections with clients to ensure that continuity and level of service are maintained.
• Remains informed and up to speed with ongoing changes and evolution of data specs.
• Leads client/partner web-based trainings regarding data specifications and requirements.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or 8 years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills: 
  1. Experience with ETL, analytic-based, data-driven, SSIS and Microsoft BI stack.
• Other skills: 
  1. Experience with healthcare and/or pharmacy data is preferred.
  2. Previous client-facing experience.
  3. Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency. 

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate  
• Specific vision abilities required by this job include depth perception and ability to adjust focus.
• Work is performed in a traditional commercial office setting with standard office lighting and white noise.
• Additional remarks regarding work environment:
  • This job operates in a professional office environment.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ACKNOWLEDGEMENT 

I have read the foregoing job description and understand the responsibilities of the job.   I agree that I am able to perform the essential duties of this position.