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OFFICE ADMINISTRATOR HOME CARE

Assisting Hands
MA Full Time
POSTED ON 4/29/2025
AVAILABLE BEFORE 5/25/2025

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Opportunity for accelerated career growth with a new Agency

Assisting Hands® Home Care, a national leader for In-Home Care services for seniors is looking for an outstanding Office Administrator to join our team.

We are looking for a confident generalist with the potential to grow into the Office Manager role . Are you ready to take on more job responsibilities, receive training to advance your career and earn a bonus for excellent performance? Then come be a part of our team. At Assisting Hands, we strive to be the best agency for clients and the employer of choice. Please include a link to your LinkedIn Profile or other social media site with your application.

Employee Status, Hours and Location :

  • Salaried, exempt W2 employee
  • 8 : 30am - 5pm on-site at the office located at 1208 VFW Parkway, West Roxbury, MA 02132 - at times requires more than 40 work hours / week
  • Will participate in the after-hours on-call rotation with office employees and the Nurse Supervisor
  • High achievers : We encourage you to apply as the agency offers training to improve your skills.

    Experience and Job Responsibilities

  • Minimum of 3 years in a home care agency or a facility such as short-term Rehab, in-home Hospice or Independent or Assisted Living including exposure to or experience with Human Resources.
  • Screen caregiver job candidates and schedule interviews. Lead the onboarding process in collaboration with the Nurse Supervisor to ensure the most qualified, empathetic caregivers are recruited and hired.
  • Take phone inquiries from potential new clients and schedule in-home appointments for the agency Owner or Nurse Supervisor to convert phone inquiries into new clients.
  • Excellent phone communication skills are crucial
  • Serve as caregiver scheduler for in-home shifts (CNA, HHA caregivers)
  • Enter Revenues and Expenses into the agency's accounting software - training on the software is provided
  • As directed by the agency, ensure compliance of caregiver personnel files with state regulations and all credentialing is kept up to date
  • Eventually take on client billing and running payroll
  • Having existing contacts to client referral sources is a plus
  • What we offer You :

  • Competitive Salary
  • Bonus(es) for excellent performance
  • Profit Sharing
  • Training by Assisting Hands to advance your career
  • Employee referral bonus
  • Aflac medical benefits available
  • Paid time off accrues after 6 months of employment
  • Paid sick time (40hrs) includes time off for routine medical appointments or handling family emergencies
  • If you want to join the best Home Care agency in town with the opportunity to advance your career and love where you work, then apply today!

    Compensation : $55,000.00 - $70,000.00 per year

    Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.

    Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.

    According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. Our agencies hire caregivers that first and foremost align with our company's core values. Gail went on to explain that their agencies do a complete interview process of each hiring candidate. We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills. Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients, Gail said.

    According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. They treat their caregivers with very high standards, said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. Because of this quality care it makes a great difference to all elderly clients and their families.

    Some of the other comments made by various Assisting Hands caregivers are I applaud this company for the high standards and ethics that I have witnessed... - Julie J.

    I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee. Kelsey L.

    What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs. LaEasha G.

    Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.

    Salary : $55,000 - $70,000

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