What are the responsibilities and job description for the Part-Time Administrative Assistant position at Assisting Hands - Miami?
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
We are a reputable home health agency in North Miami dedicated to providing high-quality care to our clients. Our mission is to ensure the health, comfort, and dignity of those we serve by maintaining a compassionate and professional approach.
Job Summary:
We are seeking a detail-oriented and organized Part-Time Administrative Assistant to join our team. The ideal candidate will support the agency in customer service, human resources, and scheduling. This role is critical to ensuring smooth daily operations and excellent client and staff satisfaction.
We are seeking a detail-oriented and organized Part-Time Administrative Assistant to join our team. The ideal candidate will support the agency in customer service, human resources, and scheduling. This role is critical to ensuring smooth daily operations and excellent client and staff satisfaction.
Responsibilities:
Customer Service:
- Serve as the first point of contact for clients and caregivers via phone, email, and in-person.
- Respond to inquiries and provide accurate information about agency services.
- Handle complaints or issues professionally, ensuring they are resolved promptly or escalated as needed.
Human Resources:
- Assist in onboarding new employees, including collecting and verifying documentation.
- Maintain organized and accurate employee records.
- Coordinate staff training sessions and maintain compliance with state and federal regulations.
Scheduling:
- Create and manage schedules for caregivers and ensure adequate coverage for all client needs.
- Communicate schedule changes to caregivers and clients efficiently.
- Monitor and address last-minute schedule changes, finding replacements when needed.